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Log into the PC at DESK-L84 using your EID and password.
Click <Window> > Blackmagic Design > Media Express

You can pin this App to your taskbar so it is easy to find

later by right-clicking on the App and choosing "Pin to taskbar"

In Media Express,

  1. Click on the Log and Capture tab
  2. Click on the ! button next to Name. This will force the program to prompt you for a filename each time you start recording. This avoids having a number of recordings named "Untitled 01"
  3. Confirm "V", "1", and "2" tracks are highlighted red and that you see the audio levels moving as you talk. Note that the audio levels are delayed by about a second. If you have on your headphones, you will also hear your voice delayed by about a second.


Adjust your shot.

The LCD monitor on top of the camera flips up and spins so you can view the camera shot.

Use the Pan & Tilt Lock knobs to loosen/tighten the Pan & Tilt.

Use the Zoom paddle to adjust how closeup or wide your shot is.


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During the session

Click the Capture button to start recording.

When prompted for the file name, use this naming convention:

Last Name 2 Initials / First Name 2 Initials / Underscore / Year / Month / Day

for example, a subject named David Jaffitz being recorded on the 26th of July in 2018 would be:

JaDa_20180726

Using this naming convention causes all our files to sort alphabetically by subject and by date recorded.

Confirm you see the red arrow moving and the time on the recording duration advancing to ensure your recording is in progress

Click the Capture button to stop recording.

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Recording Software Issues

Check preferences in Media Express

Click Edit > Preferences

Verify settings are identical to those shown here.

Click Quality.

Verify recording quality is set to 6mb/s



Camera Issues
Verify camera is turned on and set to CAMERA at the power switch behind the handgrip.

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Verify microphone is connected to Input 1 on the camera

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Verify Focus and Audio settings on the camera

ND Filter = Off

Focus = Auto

Ch1 = Input 1 = MANual Levels @ audio level 8

Ch2 = Input 1 = MANual Levels @ audio level 8

(adjust these knobs to turn up or turn down the recording volume)

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Verify camera mode is set to Auto

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Verify the HDMI cable is connected to the rear of the camera.

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Audio Playback Issues
Confirm headphones are connected to PC

Confirm volume is not muted.

Look at the speaker icon in the system tray.

If the audio is muted, click on the speaker icon in the system tray

then click the speaker button to toggle the mute on/off


Confirm volume is not turned down.

Click on the speaker icon in the system tray to adjust the playback volume



Confirm Speakers/Headphones are set as the Default Device.

Right click on the speaker icon in the system tray and choose Playback Devices.

Confirm Speakers/Headphones are set as the Default Device.

If not, click on Speakers/Headphones and then click "Set Default"