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- A new User Guide for Key Requests is available to assist you with the new all-electronic process. Do you need a key for your own use? See the instructions on pages 2–3. Do you request keys for your department? See the instructions on pages 4–5.
- Key requests may only be submitted using the new all-electronic Key Request form. Emailed key request PDF forms and hand-carried paper forms will no longer be accepted.
NOTE: Key requests can take up to 7 BUSINESS DAYS to process from the date the Lock and Key Services (LKS) office receives the request. The Key Holder will receive an email from the LKS office once the key is available for pick-up. Please do not reach out to us before the 7 BUSINESS DAYS have expired. Doing so will only slow up the process. Thank you for your patience.
Sample:
Make sure all emails are in eid form! EID123@eid.utexas.edu.
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