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Please consider the following job expectations:

 Student Associate Job Expectations

Work Schedule Issues

1)    You and your team members are responsible for staffing the administrative office between the hours of 8:00 am and 5:00 pm Monday through Friday and the Drop In Tutoring desk Monday-Thursday 11am-10pm, Friday 11am-3pm, and Sunday 5-10pm.

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• Leaving the desk: never leave JES A332A or DIT totally unattended to go to the restroom, take a personal call, or go to other floors on an errand without first finding someone else who is able to cover for you.
• Eating: try to avoid eating at the desk. If there is truly no other time for you to eat, please be discreet. 
• Computer use: computers and printers are intended for work purposes.  If there are no down time tasks to be done, you may discreetly use the Internet as long as it doesn’t interfere with either immediate customer service or productivity. You should ALWAYS check the downtime tasks box, and with Claire before assuming there is no work to be done. Not surprisingly, we would rather see you study than facebook! However, do NOT count on having time to study at work. If you have a big test to study for, please find someone to cover your shift!
• Audio:  audio can be heard by others trying to work in the office.  Please refrain from listening to audio (computer, radio, or videos with audio.  Please also refrain from wearing earbuds. 
• Cell phone:  Cell phone use is a personal activity and should not be done at work except in cases of true emergency.  If this should happen, you may have your colleague or a staff member cover for you while you step outside of the office to take the call.
• Texting:  Texting is also a personal activity.  It’s allowed in moderation as long as it doesn’t interfere either with immediate customer service or work productivity.
• Sleeping is not acceptable.
• Our dress code is “covered casual.” This means no exposed mid-drifts, short shorts, sagging pants, etc. Remember you are representing The Sanger Learning Center, so dress appropriately.

You are responsible for recording your hours accurately through UT Direct. Timesheets are due on the 15th and 30th of every month. It is recommended that you fill in your time sheet at the end of every shift to insure accuracy. 

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