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Work Schedule / Work Study
1) You and your team members are responsible for staffing the Main Office between 8:00 am and 5:00 pm Monday - Friday, and the Drop-in Tutoring Center between 11am and 10pm Monday - Thursday, 11am and 3pm Friday, and 5pm and 10pm Sunday nights.
2) You are responsible for knowing the amount of your work study award and tracking your earnings on the Work Study Balance Sheet throughout the semester so as not to exceed your award limit before the end of the semester. If at any point you are concerned you may exceed the amount of your award, let your supervisor know immediately.
3) The schedule is set at the beginning of the semester and you are expected to work your shifts weekly. We understand that conflicts can sometimes come up but should be avoided whenever possible. You are responsible for finding coverage for your own shifts in times of absence, but you must never go over 15 hours of work per week (Monday – Sunday). If you know you need a shift covered due to illness or conflict, please do the following:
- Send an email and/or GroupMe well in advance to all of your colleaguesFirst send me an email notifying me that you will need coverage.
- Send aGroupMe message to your colleagues for coverage.
- Once you receive a reply, confirm with the individual if you are going to swap shifts or if they will cover for you. If possible, swap shifts to keep hours balanced among team members.
- You must email your supervisor asking for approval for any planned shift changes by the Friday the week prior.
- Be sure to let the entire group know that the shift has been covered.
- In the event of an emergency, it is your responsibility to call your supervisor (between 8am - 5pm) with as much notice as possible. If you cannot reach your supervisor, be sure to leave a message to explain the nature of the emergency shift coverage issue.
Timesheets
1) You are responsible for keeping an honest track of your hours and recording your hours accurately on your timesheet online through Workday. Be sure to include any changes or late arrivals each week. Time sheets are due at your last shift of each pay period. A full list of payroll deadlines can be found on your Student Associate Wiki page. Failure to report your time by the deadline will cause delays in receiving pay. Late time reports are processed only once per month.
General Employee Guidelines
1) You are expected to check and reply to job-related email, phone calls, and chats in a timely manner.
2) You are expected to respect strict confidentiality of all student information.
3) When guests enter the office, you are expected to stop other activities, make eye contact, smile, welcome them and ask how you can help.
4) You are expected to ensure that the Daily Duties and the projects in the Google Doc have been completed each shift.
5) You are the professional representatives of the main office of the Sanger Learning Center in the School of Undergraduate Studies. Please take care to respect the following:
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