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In advance of the migration of Office365 email services in October, we are migrating scan to email functionality on multi-function printers to the ITS Mail Relay service. This is a change in the infrastructure that sends your scans to email addresses. The email address your scanner uses and the will be updated to an @utexas.edu address, reflecting the printer's location. The process of scanning a document to email at a printer will not change. Your and your printer's address book is also are not changing.
When
This migration is scheduled to take place on the mornings of WednesdayMonday, August 2nd 7th and ThursdayTuesday, August 3rd8th.
What do I need to do?
There is no action necessary on the part of faculty or staff for this migration.
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Please contact Computer Services Tech Support if you experience issues scanning documents to email after Wednesday or Thursday.
Communication
On MondayThursday, July 31stAugust 3rd, the following email communication was sent to McCombs faculty and staff.
Computer Services will be pushing an update to McCombs printers with scan to email functionality on the mornings of WednesdayMonday, August 2nd and Thursday7th and Tuesday, August 3rd8th. This update will not require a printer restart or any action on your part.
Printing and scanning functionality will remain the same after the update is complete and the printer’s email address will not change. This change will update printer scan to email in advance of our Office365 email migration this fall. This is a change in the infrastructure that sends your scans to email addresses. The email address your printer uses will be updated to an @utexas.edu address, reflecting the printer's room location. The process of scanning a document to email at a printer and your printer's address book are not changing. Additional details are available here.
If you encounter issues with scan to email, please contact contact Computer Services Tech Support.