The ngThe page explains how to set up remote desktop access to campus computers using the RD Gateway instead of VPN. While VPN has been a popular means for access campus resources, due to security and cost concerns alternatives to VPN are increasingly being used for different kinds of access. The RD Gateway is the alternative solution for remote desktop access.
Windows Client Procedure
Below are the steps for using opening a Remote Desktop connection that via UT's RD Gateway. You will have the option of starting with a pre-made connection file that already includes the RG Gateway information or else manually specifying the RD Gateway information yourself.
1. Set up a connection that uses the RD Gateway using one of these two options:
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A. Generate a RDP connection file using our custom web application at https://secure.mccombs.utexas.edu/public/rdgw <<-- easiest option!
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These setp follow the easist option which is to use our web application to generate a download a RDP connection file, However we also provide alternate instructions afterward if you want to manually configure you RDP connection yourself.
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- , enter the name of the computer you want to
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- conenct to, then click the "Download Connection File" button.
- Depending on your settings, your web browser should either save the file to your normal download folder or else will prompt you save it wherever you choose. For easiest use of the connection file, we recommend saving it to your desktop or moving it there after downloading it.
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- Once downloaded, just double click the file to open an RDP connection.
- The first time you connect to a computer through the RD Gateway you might see a security warning indicating the publisher of the remote connection can't be identified. You can check the box "Don't ask me again for connections to this computer" if you would like to suppress this message the next time you connect. Click the Connect button to proceed.
- You will then be prompted to enter your user name and password which will be used to log on first to the RD Gateway and then to your computer.
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- After clicking OK, you should immediately receive a Duo authentication prompt on your mobile device. The Duo prompot is for the connecting through the RD Gateway. Once you acknowledge that Duo prompt, you should see your Remote Desktop connection complete.
Note: If you are used to specific Remote Desktop settings that do not appar to be configured in this
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downloaded RDP connection file, you can right-click the file and select Edit in order to make those changes and then save the file.
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Or. . .
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If you want to manually set up a new connection or edit an existing connection file for use with the RD Gateway, please expand the instructions below
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2. Connect to a computer using the downloaded RDP file or one your created yourself. The first time you connect to a computer through the RD Gatway you might see a security warning indicating the publisher of the remote connection can't be identified. You can check the box "Don't ask me again for connections to this computer" if you would like to suppress this message the next time you connect. Click the Connect button to proceed.
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3. The first prompt for credentials will be for the RD Gateway server (rdg.austin.utexas.edu). Here you will supply your EID and password in the format shown ( austin\[your eid] ). You must use your EID, as that account is registered for Duo two factor authentication. Click the OK button.
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4. At this point, your mobile device that is registered with the Duo app will receive a push notice of the attempt to logon. Acknowledge the authentication attempt on your mobile phone and you will then receive a second prompt to provide credentials to your system. Click the OK button and you should be connected to your remote desktop.
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Macintosh Client Procedure
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