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If you notice an issue on your What-I-Plotted statement, you must reach out to trig@utexas.edu for assistance.
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The submitter is responsible for the cost of the plot if the issue falls within the list of potential issues below. If the file is changed and submitted, the submitter is responsible for the cost of the initial plot and the corrected plot.
Quality problems may be indicative of an issue with the file. Those issues may present themselves in multiple ways:
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Please report any quality issues to Technology Lab staff ASAP. If you don't make us aware, then we can't investigate the cause.
Examples:
- Streaks
- Smudges
Errors on the Plotter
If the plotter has a system error and automatically replots your file with no intervention, then you will only be charged once.