OUTLINE FOR OS-SPECIFIC PAGE
This page is intended to cover things about EPM that are specific to Orcharhino / Linux.
How to fill in the page (notes for sys admins):
Italicized parentheticals describe what info is anticipated under that heading.
Add headings or subheadings as needed
Rephrase headings
Any pages linked throughout are just for convenience
I don’t know much about Linux, so it’s more likely adjustments to the structure and content are needed compared to macOS/Windows.
Below this line is where the public-facing content begins
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Linux computer management is done using a tool called Orcharhino with additional support from Puppet automation. Note that Linux Endpoint Management is still in an early phase and does not doesn’t yet offer feature parity with Windows or Mac EPM.
Available Distributions
Currently supported distributionsmacOS EPM. Additionally, if your computer was set up by CNS OIT prior to our use of Orcharhino, you may notice differences between your computer and what’s described below.
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Compatibility with Endpoint Management
Available Distributions
These distributions are currently supported by and available through EPM:
Red Hat Enterprise Linux (RHEL) 8 and 9
CentOS Stream 8 and 9
Ubuntu 20.04 and 22.04
Debian 11
Using the latest supported version of
your chosen distribution
Compatibility with Endpoint Management
is recommended.
Hardware
Any The system must be supported by the chosen OS and Distribution
Software
SSHD
Puppet
Antivirus (Cisco Amp or ClamAV)
Nessus
UT Self Service / Software Center
Linux EPM does not currently offer UT Software center. However, allCisco Secure Client
Note: only available for Red Hat and Ubuntu distributions
Software Centers and Repositories
All supported distributions offer a software center and repository. We don’t recommend installing third party repositories as they may not be compatible and are not supported by CNSOITCNS OIT.
Currently, Linux EPM doesn’t offer an equivalent to Software Center for Windows or UT Self Service for macOS.
Logging in with your EID
You can Linux EPM utilizes Active Directory allowing you to login to your computer using your EID and EID password. This creates a standard user profile (an account without admin permissions). Linux EPM utilizes Active Directory for login, and may need to be rebooted after a EID password change
Logging in for the first time
Your computer must be connected to the utexas WiFi or ethernet on campus in order to validate your EID credentials.
If you’ve logged in before
The computer will store your EID credentials for 180 days allowing it to authenticate your login locally and without a connection to the UT network— so you’ll be able to login whether you’re on campus, off campus, or completely offline.
Logging in after changing your EID password
Your computer will sync your computer login password with your new EID password when connected to the UT network (UT VPN, utexas WiFi, or ethernet on campus). It could take up to an hour to sync the change, and you may need to restart your computer.
If you’re having issues logging into your computer after changing your EID password, contact CNS OIT. In the meantime, your old EID password should continue to work to login to your computer.
Administrative Access
If you need to install software or make changes to your computer’s settings that require an admin username and password, administrative access can be used. We’ll create a administrator account when delivering your computer.
You’ll need to log out or switch users or login to your admin account in order to perform administrationadministrative actions.
An administrator account would’ve been created for you by CNS OIT, most likely during computer deployment. If you don’t remember your admin username and password, check Stache or contact CNS OIT.
Installing and Updating Applications
Software can be installed from a repository using both graphical and terminal applications.CentosStream and Red Hat Enterprise Linux utilize the
CentOS Stream & RHEL
Graphical installation: Gnome Software application
Ubuntu uses the Ubuntu Software Center and apt.
Debian uses Synaptic and apt.Terminal-based installation:
dnf
oryum
Ubuntu
Graphical installation: Ubuntu Software Center
Terminal-based installation:
apt
Debian
Graphical installation: Synaptic
Terminal-based installation:
apt
Operating System and Application Security Updates
Using EPM, CNS OIT manages the installation of security updates for your computer’s operating system and certain applications. On RHEL and CentosStream this is accomplished via the dnf-automatic service. Ubuntu and Debian utilize the unattended updates system.
Most systems will notify you of available software updates. Full software updates may be performed via using the the installation and updating software listed above and most systems will notify the user of available software updates.below.
CentOS Stream & RHEL
DNF Automatic (
dnf-automatic
)
Ubuntu & Debian
Unattended Upgrades (
unattended-upgrades
)
Additional information about why keeping your computer up to date is important is provided here: Restart and Update Your Computer: FAQs
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Need assistance or have questions? For assistance with your computer, submit a help request form, send an email to help@cns.utexas.edu, or call 512-232-1077. For questions about endpoint management, submit an Endpoint Management Questions request to create a ticket with our CNS OIT EPM team. |