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You will find resources on this page that can be used to work remotely for during campus closures for inclement weather, delayed openings, scheduled telecommuting, or other emergencies. 

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Off-campus access to certain internal IT resources requires connection to the Virtual Private Network (VPN) service. This service is available to UT Austin faculty, students, staff, official visitors, and certain affiliated workers. You'll want to connect to this to get started working remotely. 

https://vpn.utexas.edu

Connecting to the UT VPN Service

UT VPN Service with Two-Factor Authentication


Remote Desktop - 

Remote desktop software allows a desktop computer to run in one location, while being accessed from another. Ex: you can access and interact with your university machine with a personal laptop. Search "remote desktop" from your Windows Start menu or from the iOS Finder to open the remote desktop program. 

Using Remote Desktop


Communication 


UT Telephones through MS Teams

Basic and Business phone subscribers may now activate MS Teams Phone Calling Service to receive and place calls using their UT phone number. The calls are fully encrypted and secured.


Call Forwarding and Voicemail -

Incoming calls you receive on your office phone can be forwarded to a home or mobile phone while you are out of the office. Voicemails can be accessed over the web from anywhere. 

Configure Call Forwarding

Check Voicemail Online

Reset Voicemail PIN

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Two-Factor Authentication for Web-Based Email Mailing

Create an Office 365 Mailbox

Mailbox Management

Other Email Services

  • Group Email - send mass email to the university community
  • Secure Messaging - Transmit sensitive messages and data securely to anyone who can login to UT Direct
  • Urgent 

Chat - 


Chat - 

Microsoft Teams is a chat-based work space that allows you to chat, meet online with audio and video conferences, share and collaborate on files, share screens, in addition to calendar scheduling capabilities. Teams is available to users with an Office 365 mailbox and can be accessed on the web, as a desktop or mobile application. 

Self-Help Documentation

Meetings and Calls in Teams

Teams Tips and Tricks


Collaboration

Files - 

Store, manage, and collaborate on files in the cloud using OneDrive, UTBox, Google Drive, or a file share server set up by your working group or department. 

Login


Meetings and Web Conferencing - 

Web conferencing tools like Microsoft Teams, Google Hangouts, and Zoom enable faculty and staff to create and share presentations and online training materials.

Login


Teams Meetings and Calls

Zoom Help Center

Google Hangouts Help


Office 365 Services -

Office 365 productivity tools are available to university students, faculty, and staff with an Office 365 mailbox. These tools assist with document management and storage, communication and collaboration, workflow automation, task management, project management, and more. 

Available Applications & Services:

  • Forms - create surveys, polls and quizzes
  • Office Online - Excel, PowerPoint, Word, OneNote
  • OneDrive - Store files you can access from anywhere
  • OneNote - Digital note-taking
  • Outlook - Manage your mailbox, calendar, and contacts
  • Planner - Organize and assign tasks and projects
  • Power BI - Create visual dashboards and reports
  • Project Online - Premier project and portfolio management
  • Sharepoint Online - create and manage team content, sites, and document libraries
  • Stream - Create, upload, share, and discover video
  • Sway - Presentation publishing tool with modern digital design features
  • Teams - chat-based hub for teamwork and collaboration
  • To-Do - Personal to-do lists for any project or task
  • Visio Online - create vector diagrams 
  • Yammer - Office 365 integrated employee social network

Learn More 


Timekeeping

Workday

Workday is The University of Texas at Austin's new system for human capital management and payroll (HCM/Payroll). 

Login


Getting Help

UT Service Desk - 

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ServiceNow is the service and incident management system for Information Technology Services. You can report an issue to the Service desk, search self-help articles and FAQs, review alerts and outages and more. 

Login

ServiceNow Portal

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Tool

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Description

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Access

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Training Materials

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Email

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Office
  365 mail is the cloud-based email and calendar system that is provided by ITS
  for UT Austin as part of the larger Office 365 application/productivity
  suite. It is NOT the same as the UTmail Gmail service, though addresses
  through both services can use the "@utexas.edu" domain.

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https://office365.austin.utexas.edu
 

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Create an Office 365 Mailbox

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Mailbox Management

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Web Conferencing

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Web conferencing tools like Adobe Connect, Microsoft
  Teams, and Zoom enable faculty and staff to create and share presentations
  and online training materials

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Adobe Connect

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Zoom

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Teams

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Adobe Connect Set Up

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Teams Meetings and Calls

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Zoom Help Center

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LMS

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Canvas
  is the academic learning management system for students and faculty, while UT
  Learn houses learning and training materials for university staff.

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Canvas

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UTLearn

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Secure/Large File Transfer

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Instant Messaging

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Microsoft Teams is a chat-based collaboration tool that allows you to chat, schedule, and meet virtually with students, faculty, staff, and colleagues.

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Teams

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Microsoft Teams Help &
  Learning

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