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This is a work in progress to get this wiki cleaned up and organized. Check back soon.
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Contact Media Services Support
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Email:
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Call:
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Page Tree Search rootPage McCombs Tech Wiki
In-person Teaching and Virtual Classroom Support
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Find out what technology is in your classroom and how to use it.
Go to the UT Austin - Classroom Database
Panopto - Lecture Capture
Avoid issues inside a Zoom Room equipped classroom
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Still need help?
For McCombs faculty, please contact Media Services via email or phone:
- Email PanoptoHelp, ZoomHelp
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
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Visit one of our Help Desks - RRH or GSB
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For all other UT faculty, please contact your respective college or school
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UT Remote Teaching One-on-One Help
If you need one-on-one help, UT is offering remote office hours. Please visit the UT Canvas team Remote Teaching Resources page
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Additional Resources on Instructional Design & Program Management
In the event of a campus closure, you may need to move components of your courses online. The links below provide information and resources to help continue teaching using Canvas and other technology tools.
Continue Teaching During Campus Closures (UT’s Faculty Innovation Center)
Creating a Teaching Back-up Plan (UT’s Canvas team)
Got Canvas-specific questions? You can email the Canvas team at canvas@utlists.utexas.edu or visit the Canvas Training Center.
Mary Crawford (mary.crawford@utexas.edu) can help with course redesign and planning how to adjust learning activities and assessments.
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This site has a large collection of remote teaching tutorials as well as webinar training courses. You may register for UT Canvas team Zoom webinars on topics such as GradeScope, Proctorio Remote Proctoring, Zoom User Training, and more
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Student Emergency Services
Student Emergency Services provides assistance, intervention, and referrals to support students navigating challenging or unexpected issues that impact their well-being and academic success.
Personal Emergency Situations
In an instance of family emergency, medical or mental health concern, or academic difficulty due to crisis or an emergency situation please have your students visit:
Emergency Tech Support
UT Student Emergency Services at one point was providing emergency tech support to students who needed a computer, phone, or high-speed internet to access remote classes. If your students need such assistance still, please have them get more details and submit a request at:
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Remember!
- Bookmark this wiki link for easy access: https://utexas.atlassian.net/wiki/display/MSBTech/Media+services
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Still need help?
For McCombs faculty, please contact Media Services via email or phone:
- Email PanoptoHelp, ZoomHelp
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school