UTL SHAREPOINT: https://utexas.sharepoint.com/sites/UTLibraries/SitePages/Home.aspx
NOTE: In August 2020 UT Libraries moved to a single ticketing system to capture and route questions and areas in need of assistance.
The ticketing system requires an EID and Duo login.
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Submit a ticket- there are 2 ways to access the ticketing system 1) use the LIT Help Request icon in your dock or 2) use the link offered on the UTL Sharepoint website:
https://utexas.sharepoint.com/sites/UTLibraries/LIT/SitePages/Service%20Request.aspx
Use the official support channel to request assistance. Please refrain from directly emailing LITS staff for support.
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