WORQS serves as Facilities Services’ support unit for the Work Order Request and Query System (WORQS) application. WORQS is our web-based tool for university employees to submit, view, and track the progress of work orders and projects. This is also Facilities Services’ billing system where clients can view detailed cost statements and billing histories.
Facilities Services supports and maintains The University of Texas at Austin's physical environment.
Services Provided:
Providing internal and external user support
Developing, maintaining, and publishing documentation
Facilitating process improvement
Providing training and training support for internal and external users
engineers
training
support
Ensuring integrity and improving accuracy of data and sources
Managing enhancement and implementation projects
Providing support for Facilities Services’ data analysis
Mission Statement
The mission is to provide support, documentation, training, project management, and client services for FAMIS, WORQS, and other software application systems.