- Created by Chad Springer, last modified on Mar 25, 2018
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SATURDAY, MARCH 31st, 2018 - The Migration is Happening!
PRE-MIGRATION STEPS
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UPDATES & INFO
Deadline for ALL Pre-Migration Steps:
- 5:00PM - Friday, March 31st. 2018
In order to minimize disruption, the migration will require active participation from ALL of you.
Computer Services will be sending frequent updates and communications all during this process. Please review them when you see them. If you have any questions or concerns please bring them up with us as early as possible.
MARCH 31st, 2018 (7:00AM - 12:00PM)
Check into this Wiki page for updates on the migration process and notification that the migration is complete. We will keep you up to speed on the Migration process.
Once the Migration is complete (click on links):
- Log into OWA to access your email immediately after the migration is complete
- Reconfigure Outlook Client profile
- Re-configure Mobile Devices
If you need technical support at anytime during the migration, please contact Computer Services Tech Support.
- Phone: 232-6617
- Email: TechSupport@mccombs.utexas.edu
Computer Services & ITS will be on-site to offer full support beginning on Monday April 2nd at 8:00AM - April 5th at ?
For Additional Office365 Support
Watch this space for more updates on where we will be located and how to get support.
See FAQ on this page
If you have any questions or concerns please bring them up with us as early as possible. Please contact Chad Springer - Project Manager, MSB Computer Services
Your mailboxes will be offline for several hours during the Migration window. If you are try to access your mailbox during this time, you will receive a message that your mailbox is inaccessible.
The Office 365 Exchange servers always receive mail in an incoming queue before delivering mail to the appropriate mailbox. At the point when your mailbox is unavailable during its migration, the server will simply hold your incoming email in this queue until your mailbox becomes available once again. Once your mailbox becomes available, your incoming queued mail will be delivered to that mailbox.
The following guide will walk you through how to access Outlook Web Access (OWA)
The following guides will walk you through configuring your desktop client to connect to an Office 365 mailbox:
The following guides will walk you through configuring your mobile device to connect to an Office 365 mailbox:
Mobile Device Settings
*The guides above work for most mobile phones and devices but set up varies according to make, model and operating system. If you are having any issues re-configuring your device, please contact Tech Support for assistance.
March 31st, 2018
No, you will continue to use your current firstname.lastname@mccombs.utexas.edu to send and receive email after the migration.
- No.
- When you log into Outlook Web Access (OWA) post migration to verify your account was migrated successfully, you will use your EID and EID password (see "How-To" here).
- When you set up your new Outlook profile post migration, you will log into your email with firstname.lastname@mccombs.utexas.edu and your EID password. (see "How-To" for more information)
Yes. You will continue to log into your computer using your EID and EID password.
We will migrate ALL of the contents of your mailbox, including but not limited to:
- Calendar
- Contacts
- Groups
- Permissions
Unfortunately, we can not migrate anything that is saved locally to your profile, including but not limited to:
- Inbox Rules
- Email Signatures
- Forwarding Settings
- Out of Office Reply Settings
- Views
- Additional Mailboxes
- Categories
- Personal Folders
- Archived Mail
Yes:
- You make heavy use of any of the above items
- You use few of the above items and they are important to you
No:
- You have heard of such things, but other than that they aren't important.
- You live in a world where chaos is king and you're okay with that.
Maybe:
- You use a few rules and an email signature, only.
- You can easily recreate these after the migration without any issue.
I answered "Yes" or "Maybe", so what do I need to do?
- Not to fear, we are here to help. We will provide step-by-step instructions on how to take care of all of these issues (coming soon!).
Computer Services will be sending frequent updates and communications all during this process.
Please review all updates when you see them, and if you have any questions or concerns please bring them up with us as early as possible.
No, you will be unable to access your @mccombs.utexas.edu account during the migration.
Yes, you will continue to use your current Outlook client after the migration (or other desktop client - i.e. Apple Mail, etc...)
- Yes, you will need to create a new one after the migration, to access your @mccombs.utexas.edu account.
- You will not need to download any updates or new software.
- See "How-To" for more information.
Yes.
No. You will continue to use your @mccombs.utexas.edu email address to send and receive email.
Yes. ALL desktop, laptop, and mobile device email clients must be reconfigured with a new profile, after the migration to reconnect with your mailbox.
- We will provide a maintenance window with as accurate a time as we can, for the migration to be complete.
- We will provide migration updates on this Wiki page, the day of the scheduled migration.
Bookmark this Wiki page and check back often
Immediately after the migration window, the most reliable way to access your email will be Online Web Access (OWA). Please bookmark that site before 3/31. For more info on how to access OWA after the migration go here
This migration affects everyone with an @mccombs.utexas.edu address: Faculty, Staff, PhD Students, Full-time MBA Students.
Yes.
Yes.
Yes.
Yes, all permissions will be migrated.
Yes.
Anything that is attached to your local profile will not be migrated:
- Inbox Rules
- Email Signatures
- Forwarding Settings
- Out of Office Reply Settings
- Views
- Additional Mailboxes
- Categories
- Personal Folders
- Archived Mail
- Check out Microsoft's Office Help and Training page
- Check out Microsoft Office Quick Start guide
- Microsoft also has some great training videos you can watch to become familiar with using Office 365 applications. Please visit the Office Training Center
MBA Coffee Sessions
- March 20th, 2018: 9 - 10AM (Carpenter Center)
- March 27th, 2018: 9 - 10AM (Rowling Hall)
Friday E-News Letter
- March 23rd, 2018
- March 30th, 2018
Look for updates and information from Student Ambassadors
- Slack
- GroupMe
April 2nd, 2018 - RRH 2.238
If you need technical support at anytime during the migration, please contact Computer Services Tech Support.
- Phone: 232-6617
- Email: TechSupport@mccombs.utexas.edu
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