Liberal Arts Instructional Technology Services (LAITS) can help new faculty with computer, network, and instructional media needs.
Computer Support
The LAITS Computer Support team provides desktop and laptop support for all faculty in the College of Liberal Arts for your UT-owned equipment.
Computer Support may be reached by phone at 512-471-5000, by chat at https://chat.laits.utexas.edu/, email at laits-help@utexas.edu, or in person from 8 AM to 5 PM, Monday through Friday. Walk-up locations may be found in PAR 106 and RLP 4.224 (see website for current hours).
Classroom Support
The Classroom Support group maintains all classroom technology hardware for Liberal Arts and serves as liaison with Facilities Services for general maintenance issues.
To report problems or request help call 512-232-5400 or e-mail laits-av-help@utexas.edu. Patton Hall has its own dedicated Classroom Help Desk in RLP 1.214.
Telephone support hours are from 7am to 5pm, Monday - Friday.
Video Conferencing
For video conferencing requests, contact Liberal Arts staff at videoconferencing@la.utexas.edu
Web & Media Services
Liberal Arts ITS provides web & media services to all Liberal Arts faculty. Services include assistance with:
- Faculty Profile page creation and updates
- Web Site consultation, design and development related to instruction and research
- Audio-Visual instructional materials development and processing
Contact Web Services (la-web-support@utlists.utexas.edu) for more information.
Voice & Network
LAITS provides network and voice/phone support to faculty in Liberal Arts buildings. Staff can assist with ordering additional data cabling, activating network ports, provisioning voice service and desk sets, and assisting with troubleshooting voice and data issues.
Contact laits-network-help@utexas.edu for network or voice/phone assistance.
Servers & Storage
LAITS, through a team of system administrators, operates and maintains servers to support Liberal Arts faculty. Servers include web, streaming multimedia, database, and data storage.
Contact laits-server-help@utexas.edu for server assistance.
Contacts
Computer Support
512-471-5000
laits-help@utexas.edu
Classroom Support
512-232-5400
laits-av-help@utexas.edu
Web & Media Services
la-web-support@utlists.utexas.edu
Network Support
512-471-5000
laits-network-help@utexas.edu
Server Support
laits-server-help@utexas.edu