O365 Resource Admin Tools Guide

Tool	Function
View Resource	Explore settings for any resource account
Create/Delete Room	Create Room Calendar
Modify Room	Edit Room Name and/or Access
Create/Delete Equipment	Create Equipment Check-out Calendar
Modify Equipment	Edit Equipment Name and/or Access
Create/Delete Shared	Create Shared Mailbox
Modify Shared	Edit Shared Mailbox Name and/or Access

Questions for Customers who request shared resources

Type of mailbox: room, equipment, or shared mailbox
 Display Name: visible name in the Global Address list (the name can be changed at anytime)
 Email Address for mailbox: anything not already created and vanity email domains are available (email address can't be altered after creation)
 Mailbox Manager EID(s): user(s) that can manage the account permissions via TRAC. Add your EID, then return after creation and add dl.LAITS.O365.Admins@austin.utexas.edu
 EIDs needing Full Access: it will allow a desired user the ability to login and assume control of the account (see KB0014480 on how to access)
 EIDs needing Send As: this allows the user to send a message which will appear as the resource account (see KB0014483 on how to send as)
 EIDs needing Send on Behalf (Delegate): this allows the user to send a message which will state ‘User X sent on behalf of User Y’ (see KBXXXXXX on how to send on behalf)

Create/Delete Room
Enter requested email address for New Room
Use Pull Down to select personalized/vanity email domain. For example: @austin.utexas.edu, @utexas.edu, @blantonmuseum.org, @nursing.utexas.edu
Enter Room Name
Resource Manager: add yourself then return after creation and add dl.LAITS.O365.Admins@austin.utexas.edu
Create Room: this process will take 15-30 minutes