Department Conference Room (ASE 2.202)

The Department Conference Room has a ceiling mounted projector, an AV control console, conference computer, dual web conference cameras with three table top microphones, and a conference phone

NOTE: The room web conference cameras and microphones are connected to the room computer

• Use the AV console to turn on the projector and lower the screen. Tap the console screen to wake it up.

   AV Console Image

  

• If encountering issues with the AV see the troubleshooting section below

• There is wireless keyboard and mouse connected to the room computer

• Use the USB hub on the AV cabinet to connect USB devices to the room computer

   USB Hub Image

  

• Select Display HDMI to use a laptop. Connect the HDMI cable to the laptop. If necessary use one of the items on the HDMI adapter ring.
  
  

• The room has dual web cameras. A wall mounted front facing camera to the right of the projector screen and a ceiling mounted rear facing camera near the back corner. 

   Front Camera Image and Info

  

  Select Camera on the AV console to use the front facing camera.

   Camera Controls Image

  

  • Use the Power On button to turn the camera on
  • Use the camera menu to pan-tilt-zoom (PTZ) the front camera
  • ← back arrow button returns to home menu
   Rear Camera Image and Info

  

  Use the rear camera remote to pan-tilt-zoom (PTZ) the rear camera

   Rear Camera Controller

  

• In the video conferencing software, select TesiraFORTE as the input and output devices

• The microphones are stored in the table pockets

   Microphone Image

  

• Select End to turn off the projector and raise screen

   End Screen Image

  

Troubleshooting Issues

• Computer is asleep
• No camera video
• Wireless keyboard or mouse not working
• No sound or microphones not working
• HDMI connection not working

Computer is asleep

• If the console flashes the message to wake up installed computer, check if computer is turned on

   Wake Up Computer Image

  

• The computer is accessible from the front of the AV cabinet. The power button is on the left.

   Room Computer Image

  

• If the power button is on and computer is not displaying, press the power button for 10 seconds until the computer turns off. Wait a couple of seconds then press button to turn computer back on

No camera video

• If no camera video, confirm the camera is powered on

   Camera Power On button

  

• The computer is accessible from the front of the AV cabinet. The power button is on the left.

Wireless keyboard or mouse not working

• Check the power switch is on the bottom of the device
• Check that the wireless receiver is plugged into the USB hub
• Check that the USB hub is plugged into the computer
• Replace the keyboard or mouse batteries

No sound or microphones not working

• In the video conferencing software, select TesiraFORTE as the input and output devices
• Check the sound out level and the microphone input level

HDMI connection not working

• Use a paper clip to press the hardware reset (HW-R) button on the video controller located in the AV cabinet.

   Video Controller Image