Salesforce Rollout: December 2018
December 10, 2018
Alamo Room
Audience: Non-AD staff
Status
What's ready?
Accounts and Contacts are populated from iMIS - ready for staff
Groups are populated from iMIS - ready for QA (today!)
Member list on website is populated by Salesforce data
What is happening this week?
Training and turn over of phase 1 ownership (contacts, accounts, groups) to staff, collect feedback and refine as necessary
Final groups import: JIP and other, historical groups
Event attendance imports to continue
Contact and Groups synchronization with website will be deployed later this week
New contacts in Salesforce are populated in Kentico and vice versa
New group members are Salesforce get access to Kentico groups and are reflected in rosters
What is happening next week?
Event attendance imports till complete
Member company history to be imported
Kentico - CII's website to be upgraded from version 9 to version 11
What happens later?
Other history - pdh, publication orders, downloads to be imported to Salesforce
Cvent integration in 1Q19
Techstreet publication store launch and integration with KB
Quickbooks integration
Tableau integration
Training and Salesforce support next steps.
Meet with membership staff to set up opportunities, campaigns, invoices and collections
AD training session
Talk to Deborah if you need any training or other support or tweaks. One-on-one sessions or group sessions.
CII's Primary Salesforce Apps
Sales: Day-to-day, basic management of Accounts and Contacts
CII Groups: Committees, research teams, CBAs are found here.
Salesforce Chatter: Collaborate with each other to learn Salesforce. Also future home for selected members.
Invoices & Collections: Deployment still in progress. Accounts receivable for membership, publications, other.
Chatter
Go to Chatter. Post a comment
Contacts
https://cii-today.lightning.force.com/lightning/o/Contact/home
CII How to Article: Search and List Views
Search
Search - use the search bar to find contacts, accounts and other information quickly
Search for John Smith
Search for contacts you know
List View and Filters
Use List View Filters for some of your common searches.
Check out this quick 4 minute video.
Calendar
Add the My CII calendar - this will be a shared calendar for all events.
CII Groups
Committees, teams and CBAs.
Group Managers
Do you manage a group? Create a personal list view.
Test Protocol