Frequently Asked Questions (FAQ)
General
Who is responsible for the content of my Microsoft 365 account?
You are the primary individual responsible for the contents of your account, including your email and files. Maintaining the privacy of your account's content is important to the University, and all users are responsible for complying with the Information Resources Use and Security Policy (IRUSP).
If you are an employee of the University, you are responsible for maintaining records in accordance with applicable University policy and state law, including the UT Records Retention Schedule (UTRRS).
Content related to your role may be requested by your employing department or subject to open records requests. If you leave the University, your department may request that your mailbox be archived to preserve business knowledge and processes.
What's the difference between Microsoft 365 and UTmail?
Microsoft 365 and UTmail (Google Workspace for Education) are similar - and sometimes complementary - messaging and collaboration platforms. Each environment has its own set of applications you may use during your time at The University of Texas at Austin:
| Microsoft 365 | UTmail (Google) |
|---|---|---|
Eligibility | Current faculty and staff Current students Official visitors and affiliated workers | Current faculty and staff Current students Former students and retirees |
Email Platform | Outlook | Gmail |
Email Address | @utexas.edu, @austin.utexas.edu, @my.utexas.edu And 100+ more | @utexas.edu |
Email Storage | Up to 100 GB | 1 GB/5 GB/20 GB (varies) |
File Storage | OneDrive/SharePoint | Drive |
Office Suite | Microsoft Office (Word/Excel/PowerPoint) | Google Docs (Docs/Sheets/Slides) |
Chat and Video Calling | Microsoft Teams | Google Chat/Google Meet |
Notes | Microsoft OneNote | Google Keep |
