Employee Onboarding / Offboarding Requests

LAITS partners with departments to coordinate the onboarding and offboarding of faculty and staff. These requests often involve multiple LAITS teams working together to ensure that accounts, equipment, access, and other IT-related services are provisioned or removed in a timely manner.

Providing complete information helps LAITS process requests efficiently and minimizes delays in service delivery. To request onboarding or offboarding services, please email laits-help@utexas.edu and include the following information:

• Employee name

• EID

• Office location

• Contact email address

• First day of employment (for new employees) or final day of employment (for departing employees)

Onboarding Actions

LAITS does:

• Require a minimum of 5 days ADVANCE notice to ensure successful onboarding of new employee.

• Image, deliver, and deploy a new or reassigned computer prior to the first day of work

• Configure said computer for UT Backup and provide basic instruction to the new employee

• Set up and configure the new employee login, Outlook email, printing, and VPN

• Configure UT WIFI and Outlook email on the employee's personal phone, as requested

• Add computer to be able to print to appropriate departmental printers

• Set up VPN access and provide basic instruction

LAITS does not:

• Grant individual access to:

  • Mainframe

  • Departmental UT Box or SharePoint/ Teams/ OneDrive shares

  • shared calendars

  • mailing lists

• Connect to personal data, personal email, etc.

• Transfer data from personal computer hardware

• Set up “vanity” email addresses such as @cola.utexas.edu

Offboarding Actions

• Removes employee access from University network resources

• LAITS Staff can assist retiring faculty with migrating data to a personal device

• Offboarding may require a LAITS Surplus Request for end-of-life computers