System Training and Resources
Overview:
College of Liberal Arts staff have collected a myriad of resources regarding college-level and university-wide systems and processes for business operations. Links to the various resources and available trainings can be found below.
General Training and Policy Resources:
AFM Trainings – lists trainings by category.
askUS – is a searchable database of FAQs. If the question you have is not in this system, you can submit the question to receive further assistance.
UTLearn – is a learning management system for UT employees.
Internal Systems:
*DEFINE – is a program in the Mainframe through which vouchers are processed including payments, reimbursements, and travel requests. You can also view account balances and transactions.
To access to *Define, ask your department/unit manager or contact Emily Watson with your name and EID for assistance.
To access to the college-level upload folders for your unit, reach out to your respective CBS group or Gebauer Business:
FRMS – Financial Resource Management System
UT Market – is used to order office supplies, computers, etc. UT Market should be your first check when ordering, and they use direct billing. Training resource: How-to-guide for using UT Market.
eCommerce – is the landing page for access to eShipGlobal, America To Go, Amazon Business.
PointPlus – is used to create and submit Purchase Orders. POs are used to encumber funds to ensure that they will be reserved and used for their intended purchase.
Scholarship award system - is used to create scholarship payment documents for students.
Help page for FRMS.
External Systems used at UT:
Amazon Business - request access from your manager.
DocuSign – This software can be used to obtain electronic signatures on documentation from 1 or more parties.
To access to DocuSign, you should reach out to your unit’s DocuSign Unit Contact (DUC). You can look up your DUC through the Organizational Hierarchy System’s (OHS) Contact System.
Training resources for DocuSign can be found here.
Qualtrics – This software is often used for data collection. Common formats are surveys, questionnaires, RSVPs, assessments.
UTBox – is a cloud-based storage system used by UT employees. This is to ensure that all your work is backed up and can be easily accessed and shared when needed.
Workday – is the human resource management system. This is where you will submit timesheets, review paystubs, etc.
Helpful Offices:
Computer Purchasing – is a guide for making computer purchases.
Computer Surplus Requests – LAITS surplus can take any old and no longer usable computers/ technology.
Computer Support – is where you can request support when dealing with computer issues.
Webinar License Access – can be used when hosting virtual events with larger audiences (100+). To host a webinar, you must reserve a webinar license through LAITS.
Wiki page – LAITS has their own wiki page which can be used as a reference when you need more information on their resources and processes.
Contact Information - For computer support you can reach LAITS via phone at 512-471-5000 or via chat by clicking here
ServiceNow – submit a question, search self-help articles, manage your UTEID, submit a ticket to update a caller ID, change or reset a voicemail box.
WORKS Request – This is the work order request system. This system is where you can submit requests to facilities (and custodial services) for repairs, additional cleanings, assistance with building or moving furniture, or event assistance.