Add a Student to Class in Quest (roster synch/students in uniques)

Sometimes the Quest batch processing does not work as expected overnight and a student is not added to a course. When this occurs the student will contact the Quest helpdesk. The process is as follows:

• Identify the course ID of a class

• Switch your Quest UT EID to the earlier version of Quest to use the CUA page

  • Go to https://quest.cns.utexas.edu/systemadmin/main/index?tab_0=users-a back to the User tab

  • At the User tab type in your UT EID and hit Find

  • Go to the bottom of the page where Beta Routing is located, select none, and click on Update.

  •  You should see User was Updated box

  • If you do not see User was Updated box then start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.

  • The process is not complete till you get the User was Updated box

• Go to the Quest CUA page for UT

• Knowing the unique or course id (c.id) - go to the Quest institutional admin cua page https://quest.cns.utexas.edu/institutionadmin/institutions/show?institutioncredential=72276 

• Select the appropriate class

  • Under add students to unique select a specific unique

  • Enter the UT EID and hit edit

• Verify student is in class by going to courseusers on same page and searching for UT EID