PTC Polycom Touch Control 220 - update

 Polycom PTC works now.  And, I turned off auto answer b/c hackers were calling.  It was set to auto answer for some unknown reason.

 

Followed these instructions to a tee using IE 10 and Windows extraction to a USB drive.  used version 1.5 even though the panel asked for 1.4 (website said 1.5 was fine.

http://support.polycom.com/global/pw_item_show_doc/hdx_installSW.pdf

 

 

Installing Updates from a USB Storage Device
1 On a computer, open Internet Explorer version 6.x, 7.x, or 8.x.
2 Go to support.polycom.com.
3 Select Documents and Downloads > Telepresence and Video.
4 Navigate to the page for the Polycom HDX system that you use with the
Polycom Touch Control.
5 Download the latest version of these distribution package files to your
hard drive:
— Polycom Touch Control Operating System
— Polycom Touch Control Panel Software
6 Using a standard Windows zip utility, extract all contents of the files you
downloaded to the root directory of a USB storage device.
When extracting multiple distribution packages to the USB drive, a pop up
message might appear asking if you want to overwrite certain files that
already exist. Select Yes to All.
7 Connect the USB device to the side of the Polycom Touch Control.
8 From the Home screen, touch Administration and then Updates.
9 Touch Check for Software Updates.
10 Touch Select All Software Updates or touch only the updates that you
want to install.
11 Touch Download and Install Software.