Software Center for Windows

Software Center for Windows

In collaboration with the Central Endpoint Management Team, COLAITS-managed Windows systems come equipped with Microsoft's Software Center application. Software Center serves as a central hub for installing COLAITS and EPM Team-curated applications, software updates, and optional Windows components. Installing applications and updates through Software Center does not require local administrator rights.

Opening Software Center

Software Center can be launched from the Windows Start menu or Search bar:

StartMenu image highlighting software center

Some versions of Windows may place Software Center under the subheading of Microsoft Configuration Manager:

configuration manager image

Using Software Center

Software Center is organized into five categories:

  • Applications
    Applications lists Applications and System Features available for self-install. Commonly requested free software as well as some UT licensed software will typically be listed. Eligible computers may also list Departmentally licensed applications as well.

Applications view in Software Center
  • Updates
    Updates will list pending System and Application Updates awaiting installation. Most system and application updates are required and will install automatically but will be listed for on demand install before the required deadline is reached.

Updates view in Software Center
  • Installation Status
    Installation Status will show currently installed applications manageable through Software Center. Some applications support Uninstall through Software Center and can be uninstalled from this area.

Installation view in Software Center
  • Device Compliance

  • Operating Systems
    Device Compliance and Operating System sections are only used during COLAITS support assisted troubleshooting and initial system configuration, but Applications, Updates, and Installation Status sections are all useful for day-to-day functionality.

Installing Applications

To install an application or feature through Software Center:

  1. Select the desired application from the Applications list

Installing an Application
  1. Once selected, the view will switch to the detailed view, with estimated install time and size, as well as version and date published in Software Center

  2. Press the Install button to begin installation

Installation may show a waiting message if updates or other installations are running in Software Center.

Detailed View innstalling an application
  1. Wait for the Installation to complete

Waiting for install to complete
  1. Once the install is complete, if supported, the Uninstall button will become available.

Installation completed

Installed applications may not immediately appear in the Installation Status list after being moved from the Applications list. However, they will do so once Software Center performs its automatic checks for available software.

Uninstalling Applications

Some applications support uninstalling through Software Center. To uninstall a supported application:

  1. Select the desired application from the Installation Status list

Installation Status view for uninstalling an application
  1. Once selected, the view will switch to the detailed view.

  2. Press the Uninstall button

Installation status detailed view
  1. Wait for the Uninstall to complete

  2. Once Uninstall is complete, the button will revert to an Install button to re-install if desired.

Uninstall in progress

Uninstalled applications may not immediately move from the Installation Status list to the Applications list. However, they will do so once Software Center performs its automatic checks for available software.

Updates

System and application updates are released regularly and will automatically install. Some updates have a future deadline for installation and will prompt you to install them until the deadline is reached. You may find it beneficial to manually initiate the update at a convenient time.

  1. To manually start an update, select the update from the Updates section of Software Center

Updates list
  1. Press the Install button

Detailed view for updates
  1. Wait for the update to install

Installing the update

Common Errors

Occasionally, applications and updates may fail to install. Here are some common issues and their potential solutions:

  • Missing required application or system component
    The most common installation error, often accompanied by a generic error message. Some applications require additional software or system components that are not included in the application install itself. COLAITS-curated applications may list the required components in the software description, but it may be necessary to review the application vendor’s support pages for a detailed list of requirements.

  • Storage Space
    The required storage space is estimated, and some applications may need more free space than expected during installation. You may need to clear additional storage space on the primary drive, or in some cases, simply rebooting to clear system cache files may be sufficient to free up enough space.

  • Software Not Available
    There can be delays between software and update becoming available from vendors, when they are uploaded into the backend management services, and when they are published in Software Center. When new versions become available, these delays can cause Software Center to have an internal mismatch with the available software versions in the backend system or updates available from the vendor.

  • Install Failed, but Software Installed
    Some applications may quietly launch secondary install processes or take longer than expected to install. In some cases, this may cause Software Center to check for successful install before the install process is complete, leading to an unexpected failure message even though the Software has installed successfully.