A Phone with the DUO App is required to use the UT VPN client.
If you are on a PRC-managed desktop, please email help@prc.utexas.edu to install the UT VPN client. PRC-managed laptops already have the UT VPN client installed.
- Locate the VPN Client icon and connect to the UT VPN.
- When VPN starts for the first time it will ask for the VPN server name. Type in vpn.utexas.edu. Click connect.
- Next, type in your EID credentials.
- Username: Enter your EID.
- Logging on with only your EID connects you to the general UT network.
- If you need to access a specific service or server, enter the username as EID@VPNGroup. Contact the PRC Helpdesk if you don’t know your VPNGroup.
- Password: Enter your EID password.
- Duo Passcode: Type the word Push and DUO will send a request to your phone to approve the connection.
- Username: Enter your EID.
- Confirm the DUO on your mobile phone. The VPN will connect.