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Remote Desktop Access
Security
Two-Factor Authentication
Virtual Private Network
Communication
Email
Voice and Conferencing
- Voicemail
- Phone Conferencing
Collaboration
Web Conferencing
Tool |
Description |
Access |
Training Materials |
VPN |
The VPN (Virtual Private Network) service
provides network access for authorized users to certain internal IT
resources while not connected to the university's network (e.g. remote
connectivity from home or public Wi-Fi hotspot). This service is available to UT Austin faculty, students, staff,
official visitors, and certain affiliated workers. |
https://vpn.utexas.edu |
Connecting to the UT VPN Service |
| ServiceNow | Ticketing, support, documentation | https://ut.service-now.com | ServiceNow Portal |
Remote Desktop |
Remote
desktop software allows a desktop computer to run in one location, while being
accessed from another. Ex: you can access and interact with your university
machine with a personal laptop. |
Search “Remote Desktop” from your Windows Start menu or iOS Finder |
Using Remote Desktop |
Email |
Office
365 mail is the cloud-based email and calendar system that is provided by ITS
for UT Austin as part of the larger Office 365 application/productivity
suite. It is NOT the same as the UTmail Gmail service, though addresses
through both services can use the "@utexas.edu" domain. |
https://office365.austin.utexas.edu
|
Create an Office 365 Mailbox Mailbox Management |
Voicemail |
UT’s
new Voice Over IP (VoIP) phone system comes with its own integrated voice
mail system, which has been re-branded “UT Voice Mail” (UTVM) |
Voice Mail Set Up Video
https://voicemail.its.utexas.edu |
UT Voice Mail User Guide
University Voice Services |
Phone Conferencing |
ITS provides telephone and voices services (VoIP, analog and
phones) to colleges and departments at university owned/leased facilities in
greater Austin. All University VoIP
phone lines have a Personal Telephone Conference Bridge also refered to as
Meet Me Conference. Meet-Me Conference
bridge capacity is 10 participants (yourself + 9).
|
Request a Conference Bridge |
Voice and Telephone Services |
Web Conferencing |
Web conferencing tools like Adobe Connect, Microsoft
Teams, and Zoom enable faculty and staff to create and share presentations
and online training materials |
Adobe Connect Zoom Teams |
Adobe Connect Set Up Teams Meetings and Calls Zoom Help Center |
LMS |
Canvas
is the academic learning management system for students and faculty, while UT
Learn houses learning and training materials for university staff. |
Canvas UTLearn |
|
File Sharing |
|
|
|
Secure/Large File Transfer |
|
|
|
Instant Messaging | Microsoft Teams is a chat-based collaboration tool that allows you to chat, schedule, and meet virtually with students, faculty, staff, and colleagues. |
Teams |
Microsoft Teams Help &
Learning |
Duo (Multi-Factor) | Multi-factor Authentication is required to access most UT Austin applications and services. |
https://utdirect.utexas.edu/apps/duo/register/duo_login/?next=/apps/duo/register/ |
Authentication
Methods and Instructions |