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Known Issues
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Known Issues
Admitting Guests and Guest Speakers Without a UT Zoom License
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Student Emergency Services
Student Emergency Services provides assistance, intervention, and referrals to support students navigating challenging or unexpected issues that impact their well-being and academic success.
Personal Emergency Situations
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I Want my Students to Record Video Presentations and Upload them to Canvas
- If you would like your students to record and submit video presentations, have them start and record a Zoom meeting without any other participants. They can record to cloud if they are sending a link. However, the cloud video option could take a long time to process the file before it is available for sharing. For a faster turnaround the students might want to record to local computer and upload the file to the Canvas Assignment. Note: If a video file is too large for Canvas to accept, students can upload it to UTbox and share it from there.
- Here is a Zoom tutorial for getting started with video recording: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording
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If you plan on sharing the zoom recordings on an as-needed basis, the easiest way is to visit the ‘Recordings’ tab on the zoom.utexas.us page. There is a ‘Share’ button to the right of each recording. After clicking ‘Share’, a box will prompt you with optional security settings (select Publicly if you need to share with non-UT persons). You can then click on the ‘Copy Sharing Information’ button to copy the information to your clipboard. You can then paste this link into Canvas or email it to students as needed.
Note: a passcode can be set for password protection for each video here.
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Zoom Rooms -
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Instructions on Connecting to McCombs Zoom Rooms
Please watch the video pertaining to the MSB building that your class is located in for a quick tutorial on how to use the Zoom rooms.
- GSB 2nd Floor, GSB 5.142, CBA 4.304 & 4.344: https://utexas.box.com/s/qea2bt04xo94887ecbodx8sn8qycw57k
- GSB 3rd Floor, CBA 4.328: https://utexas.box.com/s/fr1uxcxo8ge0fn8mz4rletp9hsx1bdg3
- UTC (except 2nd floor auditoriums and rooms smaller than 50 seats): https://utexas.box.com/s/vc5une7n1j8rzmlzm0ki827upr6pjz98
- RRH: https://utexas.box.com/s/d0esx9xg3lmmkxvhrm8uj4qfme59i9o6
- Exceptions:
- GSB 3.128 – active learning classroom, no zoom, lecture capture only through MediaSite Cart
- CBA 5.328 and 5.330 – lecture capture through MediaSite, no Zoom
All smaller rooms in CBA and UTC have projection capability, but no zoom or lecture capture available.
Zoom Room Scheduling Instructions
We have attempted to make using Zoom in our rooms as simple as possible for Hybrid teaching. This room is equipped with a "Zoom Room" computer. The Zoom Room will use the room's tracking camera, the room's ceiling microphone and/or optional wireless microphone, and any content - the document camera, or your Laptop connected through an HDMI cable or AirMedia - you are sharing on the projector.
Quick Start
Here is the basic set up to launch a Zoom session in a room There are two options to Launch the meeting;
Important:There is no reason to additionally launch zoom on your laptop. Your screen and computer audio is being shared with other Zoom participants if it is displayed on the projector. This will start your Zoom Meeting. If the meeting is set to record, you will hear a voice over the speakers say, "Recording in progress." If you would like to regularly record classes, we recommend that you use Panopto instead of Zoom. You can use Zoom and Panopto in tandem - so you can have a guest lecturer over Zoom without having to worry about adjusting your Zoom settings. You can learn more about Panopto in the Lecture Capture tab above! |
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While you may have scheduled Zoom meetings in the past through the Zoom application on your laptop or phone, we encourage that you schedule your Zoom meetings through your course in Canvas. You can find those instructions on our wiki, Zoom/Canvas Integration. After you schedule your Zoom meeting through Canvas, you will need to follow our Zoom Room Scheduling instructions. |
Confidence Monitor
All of our Zoom Rooms are now equiped with a confidence monitor. It could be a TV at the front or back of the room, or an additional small screen at the lectern. The confidence monitor will always show what you are sharing, so you able to teach with confidence. Once you connnect to a Zoom meeting, a new dialog will show on the room's touch panel, which gives the confidence monitor new sharing options.
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If you would like to test the room's functionality prior to your first day of class, we recommend scheduling a Demo with Media Services. These are typically 15-30 minutes, depending on what the room has to offer and how much you would like to know.
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How Do I Delete my Free Zoom Account?
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Using Virtual Backgrounds in Zoom Meetings
The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:
There are McCombs and UT-related images that may be used as virtual backgrounds available at Zoom Backgrounds on the Communications wiki
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For McCombs faculty, please contact Media Services via email or phone:
- Email VC-Trouble@mccombsZoomHelp@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school