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*Technology Services student employees 

Step-by-step guide

Go to: https://servicedesk.moody.utexas.edu/Workspaces#/logon

  1. Enter your UT EID and UT EID password    
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  2. Select IT Incident or IT Request  
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  3. Incident vs. Request
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  4. Incident/Request Details
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  5. Enter Client information (last name first)
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  6. Reported by (leave as is since you are the reporter)
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  7. Status (leave as is)
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  8. Save ticket
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Info

 

 

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