Reporting a ServiceDesk Incident/Request

Step-by-step guide

Go to: https://servicedesk.moody.utexas.edu/Workspaces#/logon

1. Enter your UT EID and UT EID password    
   
2. Select IT Incident or IT Request  
   . 
3. Incident vs. Request
   
   
4. Incident/Request Details
   
5. Enter Client information (last name first)
   
6. Reported by (leave as is since you are the reporter)
   
7. Status (leave as is)
   
8. Save ticket
   
   
   

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