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You must purchase a Digital Fabrication Subscription for the semester in order to 3D Print. As of Fall 2025, you must be certified to submit 3D Prints. This involves a brief Canvas course and test submissions to our 3D printers, depending on which one you wish to use. You will not be charged for the material used in the test submissions, but use of the 3D printer does require a current Digital Fabrication Subscription.

Failure to follow the submission steps below will result in you needing to make changes and resubmit. We don't allow any custom slicing settings.

Warning

THIS PROCESS HAS CHANGED FOR FALL 2025.

Note

Our internal process can take up to 48 hours before you receive the first confirmation of your 3D Print request. Please factor this initial lead time into your expectations when submitting a 3D Print request. We have other responsibilities at the Tech Desk unrelated to 3D Printing, so we don’t have the bandwidth to prioritize your request if you come the basement upon submission.

Raise3D Process

Step-by-step guide

  1. Review

the

  1. 3D Printing Policies

page before beginning the next step    

  2. Review Clean Modeling Processes

  3. Troubleshoot Errors in Rhino

  4. Export your STL from Rhino

    1. or Revit

  5. /wiki/spaces/SOAdigitech/pages/75240266

    1. Add the Raise3D Printers

    2. Add the Stratasys Printers

  6. Repair your STL in Netfabb

  1. Export repaired STL

  • Import your repaired STL into ideaMaker

    1. How to Create an Idea File

    • Upload your prepared ideaMaker

    1. and Export

    2. Raise3D:

      1. Install ideaMaker

      2. Create your ideaMaker file with your STL(s)

      3. Add your idea file and Netfabb screenshot(s) in a

    zipped

      1. folder named 

    YYYY-MM-DD_

      1. EID_

    Group

      1. Mon-

    #

      1. DD_UNIQUE[

    copies] to be tested and priced

    1. Upload link (you must log into Box before uploading)

    2. Folder name examples:

      1. 2023-01-09_eid123_Group-1_[3]

        1. You're submitting a single group (.idea file) and need three copies

      2. 2023-01-09_eid123_Group-2_[1]

        1. You're submitting two groups (.idea files) and need a single copy

  • E-mail the following details of your 3D print request to the SOA Tech Desk (soatechdesk@utexas.edu)

    1. The number of .idea files you have uploaded

      1. DO NOT send us multiple e-mails if you're submitting more than one group (.idea file), just include the information in one e-mail

    2. The number of parts in each .idea file

      1. Make sure each independent model is an individual .STL

    3. The number of copies you need of each .idea file

    • The Tech Desk will respond to your e-mail with a print time and cost estimate for each .idea

  • You must respond to us with either approval or cancellation

    • Please note that our internal

      1. #] (example: eid123_Dec-12_modelz[5])

        1. Your idea file and this folder will share the same name

      2. Compress your folder into a .zip file

    2. Stratasys:

      1. Add your STL file and Netfabb screenshot in a folder named EID_Mon-DD_UNIQUE (example: eid123_Dec-12_modelz)

        1. Your STL file and this folder will share the same name

      2. Compress your folder into a .zip file

    3. Complete the Request Form

      1. After you log in, your information will be filled in automatically

      2. Confirm if you are a member of the SOA community

      3. Select either Raise3D or Stratasys

      4. Upload your .zip file

      5. Confirm that you can wait for our intake process to complete before you receive notification that your submission was accepted

        1. ServiceNow will automatically generate a ticket and notify you, this is different from our intake process

    After Submission

    This section details what you can expect the rest of the process to include. Items requiring your input are noted in red.

    1. We will respond to your initial Request with a notification indicating whether your submission was accepted and will be moving forward to the next step or not

      1. If your submission wasn’t accepted, we will notify you of the reason and provide documentation on how to address it

      2. Please note that our intake process takes time, and we will respond to you only once we have completed it

  • With your approval, we will add your print to the queue

    1. The estimated time only calculates print time, not time in the queue

    2. We will notify you when your files are sent to a printer

  • You will pay for your model via What I Owe*

  • You will receive an email notifying you when your parts are ready for pickup

    1. If you do not pick up your print, you will still be charged the full amount to your What I Owe

    • Stratasys Process

  • Review the 3D Printing Policies page before beginning the next step    

  • Export your STL from Rhino

  • Repair your STL in Netfabb

    1. Export repaired STL

  • Upload your prepared STL file and Netfabb screenshot(s) in a zipped folder named YYYY-MM-DD_EID_Model-#_[copies] to be tested and priced

    1. Upload link (you must log into Box before uploading)

    2. Folder name examples:

      1. 2023-01-09_eid123_Model-1_[3]

        1. You need three copies

      2. 2023-01-09_eid123_Model-2_[1]

        1. You need a single copy

  • E-mail the following details of your 3D print request to the SOA Tech Desk (soatechdesk@utexas.edu)

    1. The number of .STL files you have uploaded

      1. DO NOT send us multiple e-mails if you're submitting more than one model, just include the information in one e-mail

    2. The number of copies you need of each .idea file

    • The Tech Desk will respond to your e-mail with a print time and cost estimate for each model

      1. (up to 48 hours)

        1. Please don’t come to the basement to check on your request until after these 48 hours have passed. Rushing our process leads to mistakes, which leads to even longer wait times.

    2. If accepted, we will continue with the estimation process for your file

      1. Afterward, we will respond to your Request with the estimated print time and cost

        1. The estimated time only calculates print time, not time in the queue

      2. You must respond to us with either approval or cancellation

    Please note that our internal process takes time, and we will respond to you only once we have completed it

    2. With your approval, we will add your

    print

    1. job to the queue

  • The estimated time only calculates print time, not time in the queue

      1. We will notify you when your

    files are

      1. job is sent to a printer

  • You will pay for your model via What I Owe*

      1. If the job is successful, we will add an invoice to your Patron Portal before sending it to WIO*

      2. If the job is unsuccessful, we will work with you to determine the issue

        1. If the issue requires you to submit any new files or make changes, the cost of the failed print will be your responsibility

        2. If the issue doesn’t require any new submissions, you won’t be responsible for the cost of the failed print

        3. There is a chance that the failed print can’t be reprinted successfully, and cost responsibility will be determined by TRIG after review

    2. You will receive an email notifying you when your

    parts are

    1. job is ready for pickup

      1. You pick up your job

        1. If you do not pick up your

    print

        1. job, you will still be charged the full amount to your

    What I Owe

        1. WIO

    2. Done!

    *Faculty must include an account number to charge when submitting 3D Prints.

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    Service

    3D Printing

    Equipment

    /wiki/spaces/SOAdigitech/pages/75239035

    Last Updated

    Fall 20232024