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You must purchase a Digital Fabrication Subscription for the semester in order to 3D Print. As of Fall 2025, you must be certified to submit 3D Prints. This involves a brief Canvas course and test submissions to our 3D printers, depending on which one you wish to use. You will not be charged for the material used in the test submissions, but use of the 3D printer does require a current Digital Fabrication Subscription.

Failure to follow the submission steps below will result in you needing to make changes and resubmit. We don't allow any custom slicing settings.

Warning

THIS PROCESS HAS CHANGED FOR SPRING FALL 2025.

Note

Our internal process can take up to 48 hours before you receive the first confirmation of your 3D Print request. Please factor this initial lead time into your expectations when submitting a 3D Print request. We have other responsibilities at the Tech Desk unrelated to 3D Printing, so we don’t have the bandwidth to prioritize your request if you come the basement upon submission.

Start

Step-by-step guide

  1. Review 3D Printing Policies  

  2. Review Clean Modeling Processes

  3. Troubleshoot Errors in Rhino

  4. Export your STL from Rhino

    1. or Revit

  5. /wiki/spaces/SOAdigitech/pages/75240266

    1. Add the Raise3D Printers

    2. Add the Stratasys Printers

  6. Repair your STL in Netfabb and Export

    repaired STL

  7. Raise3D

Process

  • Create an Idea File

    • Upload your prepared ideaMaker

    1. :

      1. Install ideaMaker

      2. Create your ideaMaker file with your STL(s)

      3. Add your idea file and Netfabb screenshot(s) in a

    zipped

      1. folder named 

    YYYY

      1. EID_Mon-

    MM-

      1. DD_

    EID_Group-#

      1. UNIQUE[#] (example:

    2023-01-09_

      1. eid123_

    Group-1) to be tested and priced

    1. Upload link (you must log into Box before uploading)

  • E-mail the following details of your 3D print request to the SOA Tech Desk (soatechdesk@utexas.edu)

    1. The name of the .idea file you have uploaded (YYYY-MM-DD_EID_Group-#)

    2. The number of parts in the .idea file

      1. Make sure each independent model is an individual .STL

      2. You can fill the tray up, but leave at least 1/4” around the edge of the tray

    3. The number of copies you need of the .idea file

      1. If the number of copies of the individual files you need fits in one .idea file, you should do that rather than send an .idea file with only one of the files in it

    4. Failure to follow these directions will result in your request being denied

    • Stratasys Process

    1. Upload your prepared STL file and Netfabb screenshot(s) in a zipped folder named YYYY-MM-DD_EID_Model-# (example: 2023-01-09_eid123_Model-1_[3]) to be tested and priced

      1. Upload link (you must log into Box before uploading)

    2. E-mail the following details of your 3D print request to the SOA Tech Desk (soatechdesk@utexas.edu)

      1. The name of the .STL file you have uploaded

      2. The number of copies you need of the .STL file

    After Submission

    The Tech Desk will respond to your e-mail with a print time and cost estimate for each file

  • You must respond to us with either approval or cancellation

    • Please note that our internal

      1. Dec-12_modelz[5])

        1. Your idea file and this folder will share the same name

      2. Compress your folder into a .zip file

    2. Stratasys:

      1. Add your STL file and Netfabb screenshot in a folder named EID_Mon-DD_UNIQUE (example: eid123_Dec-12_modelz)

        1. Your STL file and this folder will share the same name

      2. Compress your folder into a .zip file

    3. Complete the Request Form

      1. After you log in, your information will be filled in automatically

      2. Confirm if you are a member of the SOA community

      3. Select either Raise3D or Stratasys

      4. Upload your .zip file

      5. Confirm that you can wait for our intake process to complete before you receive notification that your submission was accepted

        1. ServiceNow will automatically generate a ticket and notify you, this is different from our intake process

    After Submission

    This section details what you can expect the rest of the process to include. Items requiring your input are noted in red.

    1. We will respond to your initial Request with a notification indicating whether your submission was accepted and will be moving forward to the next step or not

      1. If your submission wasn’t accepted, we will notify you of the reason and provide documentation on how to address it

      2. Please note that our intake process takes time, and we will respond to you only once we have completed it (up to 48 hours)

      With your approval, we will add your print to the queue

        1. Please don’t come to the basement to check on your request until after these 48 hours have passed. Rushing our process leads to mistakes, which leads to even longer wait times.

    2. If accepted, we will continue with the estimation process for your file

      1. Afterward, we will respond to your Request with the estimated print time and cost

        1. The estimated time only calculates print time, not time in the queue

      2. You must respond to us with either approval or cancellation

    3. With your approval, we will add your job to the queue

      1. We will notify you when your files are job is sent to a printer

      You will pay for your model via What I Owe*

      1. If the job is successful, we will add an invoice to your Patron Portal before sending it to WIO*

      2. If the job is unsuccessful, we will work with you to determine the issue

        1. If the issue requires you to submit any new files or make changes, the cost of the failed print will be your responsibility

        2. If the issue doesn’t require any new submissions, you won’t be responsible for the cost of the failed print

        3. There is a chance that the failed print can’t be reprinted successfully, and cost responsibility will be determined by TRIG after review

    4. You will receive an email notifying you when your parts are job is ready for pickup

      1. You pick up your job

        1. If you do not pick up your

        print

        1. job, you will still be charged the full amount to your

        What I Owe

        1. WIO

    5. Done!

    *Faculty must include an account number to charge when submitting 3D Prints.

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    Service

    3D Printing

    Equipment

    /wiki/spaces/SOAdigitech/pages/75239035

    Last Updated

    Fall 2024