Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...

Info

...

  • designated a mainframe departmental contact for the department of the user you wish to unlock.

...


  1. Select the "Fiscal COM-PLETE" application

    Image Added

2. Log into the mainframe

and type 'DPUSER'

using your EID and EID password and hit Enter

Image Added


3. Type "*dpuser" at the prompt (case-insensitive) and hit Enter. 

Image Removed 2


Image Added

 


4. Type

'

"UP

'

" (for 'user profile') and the user's logon as shown and hit Enter.

Image Removed 3


Image Added

 


5. The user's profile page should show an

'

"L

' on the UserID Status field

" on the UserID Status field and,

 typically

typically, the reason shown in the Status Comment field will be

'

"Inactivity - 45 days

' with the

" with the date it was locked.  If this seems legitimate, i.e., you know

the user

the user has not left their position, nor is there any disciplinary reason for the logon to be locked, proceed to the next step.

Image Removed


Image Added

 

4


6. Type an '"N

'

" over the

'

"L

'

" and clear out the reason field by typing spaces over it.  Hit Enter.  The profile page should look as shown at the right. The date of the lockout will clear automatically.

Image Removed


Image Added

 

5



7.

 Hit

Hit F8 to exit DPUSER.