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Known Issues
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- If your guest has a Zoom account but not a UT licensed account you will need to follow these instructions to admit them to your Zoom meeting: Guest Speakers
The Annotate Feature
- UT has changed the default settings for all of our UT Zoom accounts to prevent individuals not affiliated with the university from interrupting meetings by using features like Annotate. However, Annotate can be re-enabled for your use. To retrieve the Annotate button please visit The Annotate Feature
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Having Trouble Installing Zoom on Your Computer?
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To verify that you are signed in to your UT licensed Zoom Account please visit Zoom Sign In Verification
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How do I make sure I'm using my UT Zoom Account
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Student Emergency Services
Student Emergency Services provides assistance, intervention, and referrals to support students navigating challenging or unexpected issues that impact their well-being and academic success.
Personal Emergency Situations
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Group Breakouts using Zoom Breakout Rooms
- Please visit the Group Breakouts using Zoom Breakout Rooms page to learn how to use this feature
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- If a meeting host has pre-assigned breakout rooms using a .csv file and the host clicks on the “Breakout Rooms” button prior to everyone joining the meeting, they will need to use the Recover to pre-assigned rooms feature to get students back into their pre-assigned rooms.
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- If any student/participant joins a meeting after Breakout Rooms have been created you need to do the following to add them to a room Late Student Addition to Breakout Rooms
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Reducing or Extending Breakout Room Times
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Office Hours in Zoom
- Here is a tutorial for Using Zoom Breakout Rooms for Office Hours
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I Want my Students to Record Video Presentations and Upload them to Canvas
- If you would like your students to record and submit video presentations, have them start and record a Zoom meeting without any other participants. They can record to cloud if they are sending a link. However, the cloud video option could take a long time to process the file before it is available for sharing. For a faster turnaround the students might want to record to local computer and upload the file to the Canvas Assignment. Note: If a video file is too large for Canvas to accept, students can upload it to UTbox and share it from there.
- Here is a Zoom tutorial for getting started with video recording: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording
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- NOTE: Students must be signed into Zoom with their licensed UT Zoom account to participate in polls. Please have students visit How do I Make Sure That I'm Using My UT Zoom Account in the Troubleshooting section of the student Zoom wiki if they cannot see your polls
- Here is a link to the McCombs Zoom tutorial for more information: Conducting Polls in Class
- For additional help here is the Zoom tutorial: https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-Meetings
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- If you have an unwanted participant in your Zoom meeting follow these instructions to remove them: Remove a Participant from a Zoom Meeting
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Giving Permission to Students to View and Download Zoom Recordings
- To allow students to view and download Zoom recordings please visit Giving Permission to Students to View and Download Zoom Recordings
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Making Cloud Recordings Publicly Viewable
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- If your guest has a Zoom account but not a UT licensed account you will need to follow these instructions to admit them to your Zoom meeting: Guest Speakers
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Hosting a Large Group Zoom Meeting
Hosting a Zoom call with a large number of participants can be as easy as hosting one with a small number if you do some planning beforehand. Please visit Hosting a Large Group Zoom Meeting
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Zoom Interpretation Functionality
If you want to host a Zoom meeting in which you are planning to hire an interpreter, using Zoom’s built in interpreter function can help facilitate the interpretation of the message to the desired participants. Here is a link to instructions for setting up interpretation functionality.
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Closed Captioning and Live Transcription
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Proctorio is a secure exam monitoring platform that integrates with Canvas and ONLY works within the Chrome web browser on a desktop or laptop computer, tablet and phone support is not available. You may employ this automated system in your exams. If you decide to use Proctorio, please visit this link for more information:
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Basics of Screen-Sharing PowerPoint in Zoom
- A quick introduction to Screen-sharing PowerPoint decks in a Zoom meeting Basics of Screen-Sharing PowerPoint in Zoom
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The Annotate Feature
- UT has changed the default settings for all of our UT Zoom accounts to prevent individuals not affiliated with the university from interrupting meetings by using features like Annotate. However, Annotate can be re-enabled for your use. To retrieve the Annotate button please visit The Annotate Feature
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How Can I Practice Hosting a Zoom Lecture?
- Please visit the Practice with Zoom controls so that you are comfortable! wiki section for suggestions on how to familiarize yourself with Zoom
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How Can I Record My Class in a Classroom with no Zoom Room or Lecture Capture Capabilities?
1. Schedule a Zoom meeting in Zoom Portal for cloud recording - utexas.zoom.us
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3. Check to confirm PowerPoint slides and audio are shared to the Zoom meeting so they are recorded as well
4. Share individual meetings/recordings as needed.
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We have attempted to make using Zoom in our rooms as simple as possible for Hybrid teaching. This room is equipped with a "Zoom Room" computer. The Zoom Room will use the room's tracking camera, the room's ceiling microphone and/or optional wireless microphone, and any content - the document camera, or your Laptop connected through an HDMI cable or AirMedia - you are sharing on the projector.
Quick Start
Here is the basic set up to launch a Zoom session in a room There are two options to Launch the meeting;
Important:There is no reason to additionally launch zoom on your laptop. Your screen and computer audio is being shared with other Zoom participants if it is displayed on the projector. This will start your Zoom Meeting. If the meeting is set to record, you will hear a voice over the speakers say, "Recording in progress." If you would like to regularly record classes, we recommend that you use Panopto instead of Zoom. You can use Zoom and Panopto in tandem - so you can have a guest lecturer over Zoom without having to worry about adjusting your Zoom settings. You can learn more about Panopto in the Lecture Capture tab above! |
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While you may have scheduled Zoom meetings in the past through the Zoom application on your laptop or phone, we encourage that you schedule your Zoom meetings through your course in Canvas. You can find those instructions on our wiki, Zoom/Canvas Integration. After you schedule your Zoom meeting through Canvas, you will need to follow our Zoom Room Scheduling instructions. |
Confidence Monitor
All of our Zoom Rooms are now equiped with a confidence monitor. It could be a TV at the front or back of the room, or an additional small screen at the lectern. The confidence monitor will always show what you are sharing, so you able to teach with confidence. Once you connnect to a Zoom meeting, a new dialog will show on the room's touch panel, which gives the confidence monitor new sharing options.
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If you would like to test the room's functionality prior to your first day of class, we recommend scheduling a Demo with Media Services. These are typically 15-30 minutes, depending on what the room has to offer and how much you would like to know.
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Using Virtual Backgrounds in Zoom Meetings
The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:
There are McCombs and UT-related images that may be used as virtual backgrounds available at Zoom Backgrounds on the Communications wiki
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- This is a known issue with a workaround. Please see the two troubleshooting topics on the Guest Speakers page
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Recordings Not Accessible - Students Don't Have Permission to View
- If this happens please try these workaround steps to force your recording to publish
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For McCombs faculty, please contact Media Services via email or phone:
- Email ZoomHelp@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school