This WIKI will troubleshoot getting the Video and Audio Interface to display image on the monitorand audio through the speakers
First Quit all applications and |
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Disconnect the Thunderbolt cable that is going into the cable run under the desk. This connects to our Blackmagic Designs Input and Output box. We are power cycling the box by unplugging the cable. |
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Plug the cable back into the thunderbolt connection on the MacPro |
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Turn on the Mac Pro with the Power button |
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Next go to >Apple>System Prefs |
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Go to Blackmagic Design Desktop Video pref and double click it to open |
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Should see Ultra Studio 4K or Thunderbolt Shuttle  Click on the Preference Icon shown here |
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Click on the Audio Tab |
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Quit the Blackmagic Utility |
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Turn On TV |
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Open AVID to setup for AVID - (premiere further down in wiki) |
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There is a button on the timeline that sometimes gets turned off make sure the Hardware Active Button is on |
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To Setup Adobe Premiere for playback Choose "Premiere Pro CC > Preferences > Playback..." |  |
Choose Blackmagic Playback
Click OK |  |
| Click on Setup after you select the Blackmagic Playback |
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You may have to choose Scale Down for our non 4K monitor suites
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| Choose "Premiere Pro CC > Preferences > Audio Hardware..." |  |
| Make sure your Audio Hardware is set to Blackmagic Device (UltraStudio 4K or Blackmagic Audio) |  |
| If you get this error click Yes |  |
| Click OK | |
Audio Monitoring make sure all the buttons shown here are pressed. |
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