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Report an Issue or Request a Service via a WORQS Request Form.

Any department personnel can contact Custodial or Facilities to clean or fix something. No account information is needed.

When completing the request add your contact information, especially a cell phone, if you need to arrange giving them access to the space. You should always list Shelby as the Alternate Requestor, smm7986.


WORQS Guidance

Report an Issue
  • Animal or pest control
  • Power/lighting
  • Elevators/escalators
  • Heating/cooling/ventilation
  • Plumbing
  • Walls, ceilings, floors or doors
  • Cleaning, trash or recycling
  • Locks and door hardware
  • Graffiti or vandalism, grounds, streets, sidewalks, external lighting or other outside area
  • Other facilities-related issue not referenced above
Request a Service
  • Repair of appliances/equipment or facilities-related items typically owned by the department
  • Supplemental services (e.g., more frequent cleaning than originally scheduled)
  • Locks and keys
  • Lock/unlock scheduling (not related to an event)
  • Additional services not referenced above
  • No labels