Entering Non-Membership Gifts in Altru

Note: Any non-membership gifts you enter in Altru will likely be for Annual Fund, which is managed by the Membership department. Occasionally, you may be asked to help Development with a gift or with Altru gift entry training.


  1. Find the correct constituent in Altru
  2. On the left-hand Tasks sidebar, hit Add Payment
  3. Enter the Amount
  4. Select the Inbound Channel
  5. If the gift is a payment on a pledge, hit the Find Commitment button, then click Search (all current pledges will appear, and you can scroll down and select the appropriate pledge)
  6. If the payment is not a pledge, hit the magnifying glass beside Designation to find the correct application, then click Select
  7. If the gift has a soft credit amount, click the button icon with the two people and the coins where it says Recognition
    1. Enter the information for soft credit and hard credit
    2. Hit Ok
  8. Click Add
  9. Now, under the Payment Information, enter the payment method: for ALL gifts entered manually, you will select Other, and then Other Method will appear below
    1. For checks, select Back Office Check
    2. For credit cards, select VIP Credit Card
  10. Click Save