COBRA Coverage

Employees and their dependents are eligible to continue their current coverage via COBRA. Coverage is extended only to those individuals covered at the time of qualifying event and may only continue to the level of coverage that was in effect on the day of their insurance coverage termination, or a lower level of coverage. For example, if an employee was covered under medical/prescription coverage then they are eligible only for that coverage via COBRA.  

Voya Financial administers UT COBRA coverage, including enrollment. They process COBRA – newly eligible members on a weekly basis. The COBRA notice is sent shortly after loss of insurance coverage, and it is via mail to the address listed in Workday. The employee should make sure their personal contact information is up to date on Workday. If an employee would like to continue coverage through COBRA, they must complete their COBRA enrollment within 60 days. If the employee enrolls within the 60 days, then their COBRA coverage will be effective on the first day of the month. In other words, UT coverage will end last day of the month in which qualifying event took place and COBRA coverage will start first of the following month such that there will be no lapse in coverage. 

If the employee elects COBRA coverage, they must send the application and payment directly to the COBRA Plan Administrator, Voya Financial.

Here is a link to our website with additional information on COBRA: https://hr.utexas.edu/current/insurance/cobra-continuation-coverage  and https://www.utsystem.edu/offices/employee-benefits/insurance/cobra-coverage.

Please contact Voya Financial regarding COBRA. Below is the contact information for COBRA, which is also available on the OEB website:
Contact
Phone: (833) 232-4673
Hours: 7am – 7pm (CT), Monday – Friday
Email: hasinfo@voya.com

Applications and Mailed-in Payments
Voya Financial
P.O. Box 23983
New York, NY 10087-3983

Online Payments: https://premiumbilling.voya.com/   

Employees may also be eligible for another plan offered through the Federal Marketplace.