Remote Desktop Access Group Management
Manage Remote Desktop access groups
Using a managed group to control Remote Desktop access instead of adding individual users to each computer makes it easier to grant access, remove users when they leave, and delegate group management to approved staff.
If you have been delegated as a Remote Desktop manager, follow the steps below to add or remove users from your group.
Add a user to a Remote Desktop access group
Go to austin.utexas.edu and sign in with your UT EID and password.
Select Department Group Tools.
In the left-hand menu, select Managed Group Membership.
Confirm that Select a Departmental OU is set to COLAITS.
Under Select a Managed Group, choose the Remote Desktop Users group you manage. The group name typically follows this format:
COLAITS-DEPT-GROUP-Remote-Desktop-Users.If no groups appear in the dropdown, contact LAITS at 512-471-5000 or chat.laits.utexas.edu so they can add you as a manager.
In the Enter the EID or Security Group Name to Add field, enter the user’s EID.
Select Check Name to verify the EID.
In the search results, select the correct user and then select Add Member.
Remove a user from the group
To remove access, find the user’s EID in the Current Group Members section and select Remove member.
Request access for a computer
After a user is added to the Remote Desktop access group, they can remote into any computer that has been assigned to that group. If you need to grant remote access to a specific computer, or if you are unsure whether a computer is already configured for remote access, contact LAITS and ask them to add your Remote Desktop access group to the desired computer.
When contacting LAITS, include the UT tag of the computer and the full group name shown in the web interface under Select a Managed Group, i.e. COLAITS-DEPT-GROUP-Remote-Desktop-Users.