PRC IT Helpdesk - Public

Welcome to the PRC Helpdesk Support Pages.

Routine requests are typically addressed within one business day.
PRC Helpdesk staff may escalate requests as needed.

PRC Technical Support

Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
Create a Ticket
Direct Email: helpdesk@prc.utexas.edu

Recent updates

• File lists

  May 01, 2024 • contributed by Phillip G Ochoa
• Upload data to Stats Server using UTBox.

  Mar 13, 2024 • contributed by David Oh
• Setting Up Remote Desktop for Mac

  Mar 08, 2024 • contributed by David Oh
• Configuring the UT VPN Client

  Feb 12, 2024 • contributed by Paula Medrano
• Configuring the UT VPN for Stats Server

  Feb 12, 2024 • contributed by Paula Medrano
• Configuring the UT VPN for Enclave Server

  Feb 12, 2024 • contributed by Paula Medrano
• Accessing the Russell Project Server

  Feb 12, 2024 • contributed by Paula Medrano
• Screenshot 2024-02-06 132752.png

  Feb 06, 2024 • attached by David Oh
• 202E7FE5-CE16-43CA-95DE-6A3270FCC194.jpeg

  Feb 05, 2024 • attached by Paula Medrano
• 661FC30E-52EF-4DEC-A75B-3AC9EE9AF877.jpeg

  Feb 05, 2024 • attached by Paula Medrano
• C12ECA29-2C15-4F72-8530-E31BB2BABCEB.jpeg

  Feb 05, 2024 • attached by Paula Medrano
• 0FD9BFFE-C4EE-4725-947E-ED9980F07612.jpeg

  Feb 05, 2024 • attached by Paula Medrano
• Screenshot 2024-01-31 at 12.05.36 PM.png

  Feb 05, 2024 • attached by Paula Medrano
• Screenshot 2024-01-31 at 12.08.22 PM.png

  Feb 05, 2024 • attached by Paula Medrano
• Screenshot 2024-01-31 at 12.02.57 PM.png

  Feb 05, 2024 • attached by Paula Medrano

Show More

Navigate space