Q+A

We'd like to demystify Quest; below are some common questions fielded. If you have others, please reach out-- questhelp@austin.utexas.edu

Q1) How come there's not standardization across all my Quest classes? For some, I get a free try on homework before points are deducted, in other classes, I get negative points on homework!? 

 A1) Your professor controls the specific settings for their class–that's why there's variance between class to class, semester to semester. Your professor controls if/when homework solutions are released, if/when the grade in the class is displayed, if assignments have one free try, if assignments are graded on participation, the weighting of the assignments, and even if they'll allow negative points to be accumulated (but just fyi–the default behavior that most professors don't change is to have a zero floor–ie not to have have any more negative points ).  Your professor also chooses the problems to incorporate into the homework and test, so if the problems seem way off base or different from the topics you're talking about, please share your concerns with them.

Q2) Why do I have to pay for Quest? I already pay for tuition.

A2) While Quest was started at UT some 30 years ago, it is not fiscally supported by UT as some other systems are (ie Canvas)–we are an independent non-profit. As such, the fees you pay for Quest go towards supporting its upkeep and development; we are always looking to improve, and if you have ideas please do reach out (questhelp@austin.utexas.edu).

Thanks to a recent broadening of user base, we are able to accommodate a longstanding request to reduce the price. Starting summer 21, the Quest fee will be reduced to $25!

Q3) I'm going to take an online exam on Quest. Anything I should know ahead of time?

A3) Yes! Please take these steps before you take an online exam. If your professor is using Quest proctoring, here's what you can expect. If you're having trouble getting your webcamera to turn on, please take these steps.

Q4) How many decimals should I put in to make sure I get full points on a problem?

A4) While the answer will be counted correct if it's within 1% of the correct answer, please get in the habit of entering in at least four digits to the right of the decimal place. More info on scientific notation here.