How to Add a High School Instructor - Newest Release
If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.
The process to add a High School instructor is as follows:
Click on link to High School in the OS Ticket. Get name, city, and state from the High School website.
Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod)
Click on the Institutions tab.
Type in a search parameter using the % wildcard around a significant word in the school name.
For example, typing %rayburn% would display Rayburn HS in Pasadena, TX.
If you have not already switched to the previous version of Quest please do it now
Go back to the User tab.
Type in your UT EID and hit Find
Go to the bottom of the page where is says Beta Routing, select none, and click on Update.
You should see User was Updated box
If you do not see User was Updated the start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.
Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)
Copy the instructor UT EID from the OS Ticket
At the bottom of the page, add UT EID, Institution ID, and role "Instructor" from drop down menu . Click Add button.
Repeat the above process but using the role "Contributing Editor" from the drop down menu.
The High School Instructor has been added to Quest.
Go back to OS Ticket.
Select "Instructor Signup - Approval (HS Instructor)" in the canned responses if an existing school.
If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
Update the instructors name, Institution ID, and Expiration Date in the OS Ticket response (this information can be found in the Quest Admin screen for the Intuition - the first page reviewed at when looking up the high school (step 2))
After updating this data, click "Resolve" to close the ticket.
To return your UT EID to the current Quest version,
Enter in your UT EID and select appropriate pool (pool2) at the bottom of the page
Update