How to Add a High School Instructor - Newest Release

How to Add a High School Instructor - Newest Release

If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.

The process to add a High School instructor is as follows:

 

Click on link to High School in the OS Ticket. Get name, city, and state from the High School website.

 

Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod)

  • Click on the Institutions tab.

  • Type in a search parameter using the % wildcard around a significant word in the school name.

For example, typing %rayburn% would display Rayburn HS in Pasadena, TX.

 

If you have not already switched to the previous version of Quest please do it now

  • Go back to the User tab.

  • Type in your UT EID and hit Find

  • Go to the bottom of the page where is says Beta Routing, select none, and click on Update.

  • You should see User was Updated box

  • If you do not see User was Updated the start a new Quest sysadmin window (https://quest.cns.utexas.edu/systemadmin/main) and repeat the process.

 

Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.

  • Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)

  • Copy the instructor UT EID from the OS Ticket

  • At the bottom of the page, add UT EID, Institution ID, and role "Instructor" from drop down menu . Click Add button.

  • Repeat the above process but using the role "Contributing Editor" from the drop down menu.

  • The High School Instructor has been added to Quest. 

 

Go back to OS Ticket.

  • Select "Instructor Signup - Approval (HS Instructor)" in the canned responses if an existing school.

    • If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"

  • Update the instructors name, Institution ID, and Expiration Date in the OS Ticket response (this information can be found in the Quest Admin screen for the Intuition - the first page reviewed at when looking up the high school (step 2))

  • After updating this data, click "Resolve" to close the ticket.

 

To return your UT EID to the current Quest version,