How to File Greivances + Complaints

Depending on the issue you are dealing with, you might undergo a different grievance process. You have the right to seek redress for any academic or non academic issue. 

Tips

• Keep a daily or weekly journal + as much documentation as possible of your issue
• Communicate via text message, letter or email rather than the phone

Links

Graduate School Grievance policy + Process

• https://gradschool.utexas.edu/academics/policies/grievances
• Start here! Breakdown on who to contact regarding what kind of issue academic/grade issues, non academic, etc

Student Ombuds: https://ombuds.utexas.edu/student

• Free support for "non-legal" issues and disputes
• Has many resources to write grievance and complaint letters, for DIY mediation, etc.
• From their website: Have you had a conflict with your professor or advisor? Frustrated about a University policy that is impacting you? Do you feel like you've been spinning your wheels in trying to get something resolved? Consider coming to our office to talk over your situation and see what options are available to you. Check out our Common Concerns page to see a list of some of the issues other students have brought to our office or check out our FAQ page.

Employer/Employee Grievances:

• Process for filing a grievance as an employee
• https://hr.utexas.edu/current/services/dispute-resolution-process

Report violence, harassment, sexual misconduct, discrimination

• https://www.utexas.edu/campus-life/report-misconduct
• Office for Inclusion and Equity: https://equity.utexas.edu/

Academic Greivances + Grade Disputes

• https://policies.utexas.edu/policies/graduate-school#responsibilities-procedures