How to Report Meridian Errors

How to Report Meridian Errors

How to Report Meridian Errors

If you get an error while you are working in Meridian, please follow the steps below:

 
 

 

/wiki/spaces/trecsdm/pages/79528971

Please do the following:

  1. Make sure the error screen is selected.
  2. Press the Windows Logo key, Alt key, and Print Screen key all at the same time.
  3. This will take a picture of the error screen by itself without any of the background.

4. Paste the picture in an email.

5. In the to field enter: meridian@austin.utexas.edu

6. In the subject field put: Meridian Error – your department - date

7. In the body of the email, describe what you were doing when the error occurred.
This will help us narrow down where the problem is and fix it.