CM - 3rd Party Updates (Patch My PC)

CM - 3rd Party Updates (Patch My PC)

Table of Contents

The cycle explained

The Patch My PC catalog is updated by EPM once per week on Sundays at 11am. On Tuesdays at 11am the ADR for "3rd Party - Include" will add any new updates to the Software Update Group. Updates will show up as 'Available' in Software Center beginning Tuesday afternoons after devices check in after 11 am. On Thursday at 11am the deadline is met and devices will install any applicable updates if the application is closed. If the application is open, the deferral schedule of prompting once per day will begin. Users can defer via the toast notification.  The deferral period ends on Monday at 11 am. If the application is still open after 11am on Monday, it will be closed and updated.

When the cycle begins anew compliance numbers will initially drop and rise throughout the week peaking on Monday after the deferral period ends.

To see a list of which 3rd party application updates are included, refer to the PMPC Software Update Group page for the list of applications. 

How do I add clients to get these updates?

You do not need to do anything as all Endpoints are included. ITSOs now only need block 3rd party updates if necessary.
For more information on that see Block 3rd Party Updates (SUPrevent)

What is the deadline behavior for these updates?

When the installation deadline is reached, a software update installation will be performed. If a restart is needed it will not be enforced so as to not interrupt the user. Restarts would apply during a maintenance window.

What happens if the application is open?

Visit the page entitled Third Party Application Updates for an example of the user experience. If the application is open when an update is ready to be installed, the user will receive a toast notification and the ability to postpone the installation up to five times, after which the application will be closed and updated.

Compliance Reports

Curious as to the compliance status of 3rd party updates for your collection? You can specifically access a compliance report for Patch My PC deployed updates here Client Software Update compliance by collection (Patch My PC)

From the Collection Name dropdown, choose your collection that ends in Software Updates - 3rd Party - Include.




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