Service Request Statuses
STATUS | ACTIVE | COMMENTS |
APPROVED | Y | PMCS INTERNAL ROUTING |
CANCELED | N | SR CANCELED DUE TO DUPLICATION OR USER REQUEST |
CONV PROJ | N | CONVERTS SR TO MAINTENANCE PROJECT |
CP PROJECT | N | CONVERTS SR TO A CAPITAL PROJECT |
HOLD | Y | HOLD STATUS |
REQUESTED | Y | DEFAULT SR STATUS WHEN MANUALLY ENTERING IN FAMIS |
RETURNED | Y | PMCS INTERNAL ROUTING |
REVIEW | Y | PMCS INTERNAL ROUTING |
SCHEDULED | N | CONVERTS SR TO A WORK ORDER |
WEBFRM | Y | SR RECEIVED FROM THE WEB |
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