Service Request Statuses
| STATUS | ACTIVE | COMMENTS |
| APPROVED | Y | PMCS INTERNAL ROUTING |
| CANCELED | N | SR CANCELED DUE TO DUPLICATION OR USER REQUEST |
| CONV PROJ | N | CONVERTS SR TO MAINTENANCE PROJECT |
| CP PROJECT | N | CONVERTS SR TO A CAPITAL PROJECT |
| HOLD | Y | HOLD STATUS |
| REQUESTED | Y | DEFAULT SR STATUS WHEN MANUALLY ENTERING IN FAMIS |
| RETURNED | Y | PMCS INTERNAL ROUTING |
| REVIEW | Y | PMCS INTERNAL ROUTING |
| SCHEDULED | N | CONVERTS SR TO A WORK ORDER |
| WEBFRM | Y | SR RECEIVED FROM THE WEB |
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