Com Card Receipts
Uploading
Com Card ReceiptsSee the Uploading Documents section. Policies specific to Com Cards are below.
Immediate Upload
You must upload Com Card receipts immediately after purchase. If a com card bill deadline comes before your receipt is uploaded, the VAC will be penalized. If it happens too often, our cards will be cancelled. Payment deadlines come at different times depending on the month, so uploading your receipts immediately is very important.
Refunds Require Receipts
Every refund needs a receipt, just like a charge.
If the charge being refunded is in the same calendar month as the refund, just upload the refund receipt. Otherwise, you will also need to email the VAC admin what earlier charge is being refunded.
If you are unsure whether the vendor actually refunded an amount, or just cancelled their initial charge, ask the VAC admin to check for you.
HE Card Hotel Receipts
Also read the Travel section.
For hotels, the check-out folio or receipt must be uploaded right after the charge is made (either at check-out or at the time of reservation).
When using the HE card it doesn’t matter when the trip ends, only when the card is charged. Travel reimbursements aren’t made until after the travel, but HE Card charges don’t care about the travel dates.