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Exit Outlook completely.
If we put a shortcut on your desktop, please skip to Step 9.
From Finder, open the Applications folder.
Scroll down and find
Hover over Microsoft Outlook and do a Ctrl+click (or right-click if your mouse/track pad is configured for it - either way works).
Click Show Package Contents.
It is entirely possible that you may inadvertently open up Microsoft Outlook at this point. No big deal. Simply close out of it and go back to Step 1.
At the next window (after you've successfully opened 'Show Package Contents') - Open Contents > SharedSupport, and then double-click Outlook Profile Manager.
Select EID Profile and then at the bottom a the 'cog' icon, click Set as Default. Close the window.
Restart Outlook for this change to take effect.

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