MyUGS: Canceling Appts

In the event that a student needs to cancel their appointment, you can do it for them or they can take care of it through their account. If a student needs to reschedule, either you or the student should create a new appointment and then "Cancel" the old appointment. To create the new appointment, follow the instructions under "Booking Appointments".  

Below are instructions for you to help cancel their appointment. Be sure to ask if they would like help rescheduling the appointment. Also, please remind students that 24-hour notices for cancellations are appreciated.

1. Use the following link to get to MyUGS: https://utdirect.utexas.edu/apps/ugs/ugsdb/scheduling/learning/appointments/
2. Click over to the Learning Specialists tab shown in a blue box in the picture below.
3. Find the upcoming appointment in the list. You can find the appointment by sorting or by searching. Click "Cancel Student."
                             
   
4. The system will prompt you to confirm. 
   
   
   
   
5. The student will receive a cancellation email. Inquire if they would like any assistance in booking a new appointment.