CNS Office of Information Technology UPDATES

CNS Office of Information Technology UPDATES

Welcome to a new semester!  CNS OIT would like to take the time to remind all faculty, staff, researchers, and students of a few items that might be of value to anyone within the College. Please run through as many of the items below as possible. Our experience has identified that many of these may help prepare or improve the services we offer.

Category

SubCategory

Last Updated

Category

SubCategory

Last Updated

POLICIES

Desktop

8/19/2019

 

Software

 

 

Networking

 

 

Purchasing

 

GETTING STARTED

New Employees

8/19/2019

 

Office Moves

 

 

Instructional Computer Request

8/19/2019

 

Instructional Classroom IT Requests

 

 

Computer Replacement Requests

 

 

Network Access (WiFi/Wired/Guest)

 

 

Reporting Technical Issues

 

 

Available Software

 

 

Computing Hardware Options

 

 

Email/Calendar Configurations

 

 

File Storage Options

 

 

Inventory Control

 

UPDATES

Desktop Support

 

 

Software Support

 

 

CNS-Specific Services

 

 

Purchasing

 

 

Networking Projects

 

 

Inventory Control

 

 

Major IT Projects

 

 

Critical Dates and Deadlines:

Instructional Classroom IT Requests - Deadline for Summer 2020 deployment - March 15, 2020

Instructional Laptop Request - Deadline for Instructional Requests - (3 weeks before start of semester): Fall 2019-August 7, 2019, Spring 2020-Dec 20, 2020, Summer 2020-May 15, 2020

New Employee Hardware Requests - Please submit at a minimum 2 weeks prior to new hire's start date. Please note that there is a dependency on HR and employee flags being set before they are able to access UT services.

Exiting Employee Requests - Please submit at a minimum 2 weeks prior to exiting employee's last date. Please note that UT services cancel when HR flags are activated. It is best to work with your HR department and employee to address any data needed from email, box shares and their current system.

New Hardware Replacements - Please note that priority is given to system replacements that are addressing a system outage. System replacement geared to update/upgrade functioning hardware are address with a lower priority.

Incident Reporting College Wide: