CNS Office of Information Technology UPDATES

CNS Office of Information Technology UPDATES

Welcome to a new semester!  CNS OIT would like to take the time to remind all faculty, staff, researchers, and students of a few items that might be of value to anyone within the College. Please run through as many of the items below as possible. Our experience has identified that many of these may help prepare or improve the services we offer.

Category

SubCategory

Last Updated

Category

SubCategory

Last Updated

POLICIES

Desktop

8/19/2019



Software





Networking





Purchasing



GETTING STARTED

New Employees

8/19/2019



Office Moves





Instructional Computer Request

8/19/2019



Instructional Classroom IT Requests





Computer Replacement Requests





Network Access (WiFi/Wired/Guest)





Reporting Technical Issues





Available Software





Computing Hardware Options





Email/Calendar Configurations





File Storage Options





Inventory Control



UPDATES

Desktop Support





Software Support





CNS-Specific Services





Purchasing





Networking Projects





Inventory Control





Major IT Projects





Critical Dates and Deadlines:

Instructional Classroom IT Requests - Deadline for Summer 2020 deployment - March 15, 2020

Instructional Laptop Request - Deadline for Instructional Requests - (3 weeks before start of semester): Fall 2019-August 7, 2019, Spring 2020-Dec 20, 2020, Summer 2020-May 15, 2020

New Employee Hardware Requests - Please submit at a minimum 2 weeks prior to new hire's start date. Please note that there is a dependency on HR and employee flags being set before they are able to access UT services.

Exiting Employee Requests - Please submit at a minimum 2 weeks prior to exiting employee's last date. Please note that UT services cancel when HR flags are activated. It is best to work with your HR department and employee to address any data needed from email, box shares and their current system.

New Hardware Replacements - Please note that priority is given to system replacements that are addressing a system outage. System replacement geared to update/upgrade functioning hardware are address with a lower priority.

Incident Reporting College Wide: