Requirements: UT Austin Mac and Windows computers

Membership in the Remote Users Group on Windows campus computer

Applications:

• Microsoft Remote Desktop for Mac

• Cisco AnyConnect VPN

• DUO Multi-Factor Authentication

Connect your Mac to remote Windows Computer with Remote Desktop Protocol (RDP)

Steps to complete on the remote Mac Computer

1. Microsoft Remote Desktop for Mac & Cisco AnyConnect VPN are required on the Mac.

   1. Please review your applications and install any that are missing.

2. Install the Remote Desktop client

   1. Download Microsoft Remote Desktop for Mac from the App Store or from Microsoft

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4. Connect using the UT VPN service

   1. If you are off campus, please start the VPN (Cisco AnyConnect Secure Mobility Client).

   2. Getting started with UT VPN tutorial

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Steps to complete on the Windows campus computer

1. Configure Campus PC for Remote User

2. By default, UT Austin Windows computers are not configured for remote access. Please contact LAITS to be set up as a Remote User.

3. Identify the fully qualified domain name (FQDN) for the Windows campus computer3.

   1. The name should follow this format: Dept-tag.austin.utexas.edu (IE: ECON-123456.austin.utexas.edu)

   2. LAITS recommends that the campus computer you intend to connect to should be connected via Ethernet.

   3. LAITS may need to set auto-power on after power loss

Open Microsoft Remote Desktop App on your remote Mac

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1. Open the App: Once installed, open the app from your Applications folder or Launchpad

2. Set Up Your PC: Ensure the PC you want to connect to is set up to accept remote connections

3. Add a Connection: Select Connections and then ‘Add PC’

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4. Enter Windows (FQDN) computer name: Dept-tag.austin.utexas.edu (IE: ECON-123456.austin.utexas.edu) Or use a more reliable, long term address: MACAddress.dynamic.utexas.edu

   1. (IE: 00BE43E06498.dynamic.utexas.edu )

   2. Find my MAC address

• Username: AUSTIN\your-eid

• Friendly Name: Use your computer's name

5. Connect: he connection you just created and select ‘Add’

• Connect your remote Windows computer

• Double click the computer's Friendly Name

6. If you get this message, select "Continue"

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If you receive an 'access denied' error message, please ensure that you have entered your username and password correctly.

Please note: If you receive an error message indicating the computer is unreachable or offline while you are off-campus, ensure you are connected to the UT VPN and that the campus computer is powered on.